This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every time when I apply brake I hear "squeaking" noise from the brake pedal, as per Lexus this is normal noise and nothing they can do. I even opened a case for Lexus headquarter but no luck.
After feeling that my brakes hadn't worked properly at a stop light (I almost skid through it), I was traveling about 35 mph around a curve and lightly pressed on the brakes to make sure I would slow down. Unbelievably, my brakes completely failed and I actually believe I sped up while at the same time my steering went out of control. I was unable to control or stop the car. After a few seconds I was able to pull off to the right and mud slowed me down enough to come to a stop. It was a truly petrifying experience and the tow truck driver confirmed that my brakes were completely non-functioning when he had to use the emergency brake to get my car on his truck. Lexus claimed that they could find nothing wrong with the car, however, which I find to be extremely disturbing. I pray that they do not attempt to resell or lease this car.
- Amawalk, NY, USA
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- Morris Plains, NJ, USA