Auto dimming glass has started to deteriate causing black streaks and impairing visibility. This is don't a surface level scratch, this is underneath the glass and a faulty product.

- New Hope, MN, USA

Inner rear view mirror discoloration including black streaks and spots make it impossible to safely observe behind vehicle. Lexus has an internal "secret" safety tsib L-sb-0043-16 but refuses to acknowledge it or perform a repair, claiming it is not the subject of a official recall. This is a known issue for many Lexus owners and is widespread across numerous Lexus models over the years of 2006 through 2009 and includes GS300, GS350, GS430, gs450H and GS460. I called the "Lexus guest experience center" at their 800 number and they were evasive and combative with absolutely one goal in mind: No safety issue will be covered without being forced into coverage through a recall even though the service bulletin clearly covers the VIN of my 2007 GS350 and clearly identifies the defective mirror. Searches across the internet show many complaints by owners of Lexus refusing to fix this defective mirror. Https://repairpal.com/the-inside-rear-view-mirror-may-become-discolored-857 https://repairpal.com/the-inside-rear-view-mirror-may-become-discolored-318 https://www.clublexus.com/forums/Gs-3rd-gen-2006-2011/735645-black-scratches-on-rear-view-mirror.html https://www.clublexus.com/forums/is-2nd-gen-2006-2013/652097-about-black-spots-on-rearview-mirror-2.html https://www.clublexus.com/forums/Gs-3rd-gen-2006-2011/556707-rearview-mirror-question.html

- Huntington Beach, CA, USA

Rear view mirror is being discolored with black spots

- West Covina, CA, USA

Rear view mirrior becomes discolored and grainy. Hinders the operator's ability to see the roadway and may present a safety hazard.

- San Francisco, CA, USA

Rear view mirror defective : scratched and dis colored

- Nashville, TN, USA