The contact owns a 2014 Lexus GS450. The contact stated that while driving at various highway speeds, the electric power steering assist failed to operate as needed, causing the steering wheel to become stuck. The steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who replaced the alternator, but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 141,000. The VIN was not available.

- Spring Lake, NC, USA

Intermittent issue with steering getting stuck at highway speeds. Jolts back into place after a few seconds. No warning lights on display. Mechanic unable to replicate it since it happens intermittently.

- Orlando, FL, USA

I purchased a used 2014 Lexus GS350 F-sport in late 2019. Not long after purchase I always noticed that the steering wheel was never straight, seemed a little to the right and when driving on freeway the steering wheel would feel as if it sticks a little to that position and when trying to align the car to the lane, I have to use a little strength just for the steering to move a little and then it would feel like it pulls to the opposite direction. Every time that happens it looks like I'm swerving for no reason and feels very unsafe specially when other vehicles are next to me. I took the car to the dealership to get an alignment and the problem didn't go away and the steering wheels was still facing toward the right. So I took it back for a second time and they re did the alignment along with test driving it and couldn't duplicate the problem. They said the car was fine. I replaced the rear tires as they were getting a little low and thinking maybe somehow they had something to do with the alignment after replacing the tires the issue has actually gotten more consistent and it's getting very annoying. Besides annoying I don't feel safe driving it, but I don't have a choice at the moment. Fortunate to not have been involved in any accidents but I'm scared of driving it in the rain or on long trips.

- Lancaster, CA, USA

While driving at approximately 40 mph, I experienced an engine stall. This caused difficulty in steering and braking resulting in an accident.

- Houston, TX, USA