This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2009 Lexus Gs 350. Consumer states unintended acceleration on several occasions. The consumer stated the first time he experienced sudden acceleration, he was pulling out of his driveway, when the vehicle surged forward uncontrollably. He applied the brake, but could only stop the vehicle by putting the transmission gear into neutral. Fortunately, there was adequate space and time to take action and avoid an accident. The consumer took the vehicle to the dealer, but they were unable to duplicate the problem. The second event took place nearly a year later, as the consumer was pulling into a parking space, when the vehicle suddenly surged forward uncontrollably. The consumer did not have time or adequate space and consequently, he struck a bike rack and several bicycles. A police report was filed. The third event happened less than 24 hours after picking the vehicle up from the repair shop. The consumer was braking to slow down as he was coming off a bridge ramp. About two-thirds of the way down, the vehicle began to surge once more. He inadvertently stuck the side of an unoccupied parked truck to avoid rear-ending a car waiting the turn of a traffic light. The police report stated the problem was due to a defective accelerator pedal. The consumer stated he paid an early termination fee of $3,000 and returned the vehicle to Lexus. Updated 01/05/12.
The contact owns a 2009 Lexus Gs 350. The contact stated that while the vehicle was parked it accelerated and crashed into a garage. The contact called the police and a report was filed. No one was injured. The front passenger side of the vehicle was damaged. The air bags did not deploy. The contact stated that the accelerator pedal was the cause of the crash. The failure mileage was 2,000. Updated 3/17/10 updated 06/14/10.
- Bakersfield, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Port Washington, NY, USA