This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lexus Gs 350. The contact received notification of NHTSA campaign number: 18V432000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Lexus of eugene (380 goodpasture island rd, eugene, or 97401, (855) 981-5525) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Low beam xenon headlight on drivers side intermittently shuts off. At times both low beam headlights flicker and shut off completely causing no vision at night. When the lights are switched off then back on they work once again but usually for a few minutes only. Also, there's always a strong gasoline smell in the car, while sitting still. Once the car is in motion, the smell seems to go away.
Received urgent safety recall notice (elf-potential fuel pressure sensor leak - can cause fire!). called dealership to make appointment to repair. They said they did not have the part, would have to order and call me to schedule appointment. Could be as long as a month! unacceptable! why didn't Lexus/Toyota have enough parts ready to ship to accommodate the repairs? they know how many cars it affects and the recall came out in October of 2014. They had plenty of time to be ready & have the parts available to get them to the repair facilities in a timely manner. This is a safety issue and I don't feel real safe right now.
I received a recall notice about two months ago and after numerous calls to my local dealer, akron canton Lexus, nothing has been resolved, no replacement has been made and have not received any help from my local dealer. The recall involves a potential fuel pressure sensor leak which I might think may be a serious issue to address especially since important safety recall notice is written in red ink!!
The contact owns a 2007 Lexus Gs 350. The contact received notification of NHTSA campaign number: 14V647000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Dallas, OR, USA