This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 60,000 miles, engine/oil light came on; dealer says that engne needs replaced due to oil "sludge" @ cost of $15,000 to repair. Lexus/Toyota refuses to pay even though it is still under warranty bcause I cannot supply maintenance records. Toyota has extended warranty on these engines to 8-years bu T will not honor the warranty. I still owe $20,000 on this $45,000 automobile.
While accelerating from a stop vehicle first hesitated then jerked forward before accelerating. The dealership was notified, but did not resolve the problem.
- Melrose, MA, USA
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- Barstow, CA, USA