This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Lexus GS300. While driving approximately 35 mph, the front passenger side wheel collapsed and caused the driver to pull over to the side of the road. The driver was uninjured. The driver exited the vehicle and noticed that the wheel was facing the engine. The passenger side fender and cable were damaged. The vehicle was towed to a local repair shop and the mechanic stated that the new ball joints that were replaced a year ago were defective. The vehicle has been repaired. The dealer was not notified. A message was left on the voicemail of auto part international, the manufacturer of the ball joints, but there has been no return call. The VIN was unknown. The current and failure mileages were 115,000.
- Niagra Falls, IL, USA
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- Niagra Falls, IL, USA