NHTSA — Service Brakes Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,047 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Lexus ES 350 brakes problems

brakes problem

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2018 Lexus ES 350 Owner Comments

problem #1

Feb 182020

ES 350 6-cyl

  • Automatic transmission
  • 13,047 miles

A D V E R T I S E M E N T S

I was at a stoplight and there were a couple vehicles in front of me. The light was red. I was a car length and a half away from the vehicle directly in front of me. As soon as the light turned green, I saw the vehicles in front of the vehicle directly in front of me proceed to move forward, and the driver in front of me took his foot off of his brakes, so I thought he was moving forward as well. So then I decided to accelerate to about 5-10 mph. By the time I realized the vehicle in front of me wasn't moving forward, my car hit his trail-hitch" (not his back bumper) and the front of my car was damaged, but I could drive it from the scene of the accident. The brake assist of my 2018 Lexus ES350 did not engage. I think the brake assist function on my vehicle was faulty and it should've been recalled and fixed, as it would've stopped me from getting into a car accident in the first place had it engaged and worked properly.

- Newport Coast, CA, USA

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