This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving in a storm all the forward looking sensors failed as the sensor became covered with snow and ice. These are the sensors that control collision alert, lane departure alert, cruse control etc. The safety functions most required in bad weather failed.
While turning right from one street to another, there was complete engine shut-off, and several seconds passed before I could re-start the car, this occurring in morning rush hour, and barely averted an accident. This car also has had numerous random and occasional electrical problems, mirrors moving on their own, garage opener not working, seat memory not working, etc. Shop can't duplicate them and therefore cannot fix. Lexus does not respond. Worry is that engine cut-off might happen again, and also worry that there is an overall electrical problem that affects major systems, including engine operation.
- Potomac, MD, USA
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- Red Bank, NJ, USA