This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 Lexus ES 350 has less then 4000 miles on the vehicle and the steering has malfunctioned twice and I am now unable to drive the car as it is part of the electrical system which continually freezes up making it inoperable. I purchased the car 2 months ago and as it was certified by Lexus this should not have happened.this is a potentially very dangerous situation. Fortunately I was in my parking lot both times this occurred and not on the highway.
The contact owns a 2014 Lexus ES350. While making a U turn at approximately 5 mph, the rpms increased, the steering wheel seized, and the brake pedal failed to slow the vehicle down without warning. The contact crashed the vehicle into a fence and a tree. A police report was filed and there were no injuries. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500. Updated 03/30/15 updated 9/22/2017
- Jericho, NY, USA
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- Myrtle Beach, SC, USA