This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving in West sacramento, when the check engine, check hybrid system alarms went off.within 1 minute, the car went dead, no power, no steering. If I was on an express way, it would have been a guaranteed fatality for me, my family and other cars involved. The dealership, Lexus of sacramento told me the computer failed in the car. The car has only 55,000 miles on it. I am concerned about the quality of parts used by Lexus.
The contact owns a 2013 Lexus ES350. The contact stated that while traveling approximately 35 mph, the vehicle erroneously accelerated. The contact was unable to stop the vehicle by applying the brakes or shifting into park. The failure ceased once the vehicle was shifted into neutral and the brakes became responsive. The vehicle was taken to the dealer but the failure could not be duplicated. No repairs were performed. The manufacturer was notified and no solution was offered. The failure mileage was 2,890. Updated 01/08/14 tire skid marks were observed in the road. Updated 01/09/14
- Melville, NY, USA
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- Davis, CA, USA