Takata recall I purchased this vehicle two years ago as of December 2017. I have as of yet had this airbag replaced. When I call the dealer; tom williams Lexus they do not return phone calls. I need to know when and if they will replace this airbag

- Pinson, AL, USA

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Lexus of new orleans (811 veterans memorial blvd, metairie, la 70003 (504) 207-3100) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Picayune, MS, USA

Takata recall: Manuf. Said take car in for air bag/ none available...have passanger ride in back seat!! wife tied of riding in back seat/ and with grand children she has to ride in front seat.

- Hudson Oaks, TX, USA

Takata recall. The contact owns a 2011 Lexus ES350. After conducting a VIN look up on the safercar.gov website, the contact became aware of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. North park Lexus at dominion (21531 interstate 10 w frontage rd, san antonio, tx 78257, (210) 987-5669) was contacted and was unable to provide a time frame for the remedy part to become available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westside Lexus (12000 katy fwy, houston, tx 77079; 281-558-3030) and was informed that he would be notified once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Port, TX, USA

Takata recall

- Inglewood, CA, USA

I have not received a recall notice for my air bag but received a notice that says "Toyota's record indicate that you maybe a class member" is my car recalled?

- Bayside, NY, USA

The contact owns a 2011 Lexus ES350. That contact stated that NHTSA campaign number: 16V34000 (air bags) had exceeded a reasonable time for the repair. The contact received the recall notification in June of 2016. The manufacturer advised that parts would be available in September of 2017. However, the manufacturer had not verified if indeed the parts were presently available. The contact did not experience a failure. VIN tool confirms recall incomplete remedy not yet available.

- Spring, TX, USA

Takata recall we received the recall notice over 14 months ago and a remedy has not yet been made available. The rental car offered until the remedy was available did not match the type and standard of the vehicle affected or its safgety equipment -- no problem with airbag yet but wondering if it only a matter of time

- San Diego, CA, USA

Takata recall. I have taken my vehicle in for an airbag replacement due to notification of recall on jen 16, 2017 and was told the remedy is not yet available. It is now roughly 8 months later and they still do not have a remedy ready for my vehicle. This is beyond unacceptable as they identify risk to passengers in the vehicle in the event of deployment. Each time I contact the dealer they simply state there is not remedy available at this point and just wait longer. My compliant is that this is well beyond a reasonable amount of time to make a customer wait for a defective product repair.

- Cary, NC, USA

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cedar Bluff, AL, USA

Takata recall. I've been waiting since May 2016 for a remedy. No remedy as of 9/5/17. This has become a one-seater car since no one can ride in the front passenger seat. Totally inexcusable.

- Birmingham, AL, USA

Takata recall - it has been over a year and Lexus has not come up with a solution, putting me and my family in danger!

- Bakersfield, CA, USA

Takata recall. The contact owns a 2011 Lexus ES350. The contact stated that NHTSA campaign number: 16V340000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in June of 2016. The dealer (Lexus of orange park, 7040 blanding blvd, jacksonville, fl, ) stated that the parts were unavailable for repair. The manufacturer was also contacted and confirmed that the parts were unavailable and that when the dealer received the parts she would be informed. In addition, the contact stated that the entire dashboard melted causing a sticky surface that reflects off the window, which at times impaired her vision. The failure mileage was unknown. VIN tool confirms parts not available.

- St Augustine, FL, USA

The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: Laxus of North miami, 14100 biscayne blvd, North miami, fl, 33181, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealers (Lexus of pembroke pines, located at 16150 pines blvd, pembroke pines, fl 33027; (954) 443-2020 and Lexus of kendall, located at 10775 S dixie hwy, pinecrest, fl 33156; (305) 306-7145) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

Takata recall - notice of recall received June 16, 2016 but I have not received notification that a remedy has become available to replace my front passenger airbag.

- Sugar Land, TX, USA

Takata recall - was notified over a year ago, with understanding for high concern in geography containing high humidity and heat. I live in SC and have not been contacted yet to fix this problem.

- Pawleys Island, SC, USA

Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of clear lake (located at 18160 gulf fwy, friendswood, tx 77546, (281) 853-1400) was contacted. The manufacturer was also notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fairland, TX, USA

Tamara recall. Our vehicle was recalled 15 months ago but Lexus carlsbad (ca) still has done nothing to replace the airbag. They suggested that we should allow no one to sit in the front passenger seat and that the driver would not be in danger. I believe this to be false. How long must we wait for the repairs"?"

- Temecula, CA, USA