This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While stopping for gas, tried to raise window to wash it and it came off track. Tried again and still off track. Managed to get it raised and in closed position but now the same thing will happen again as soon as I try to lower it.
My passenger side front window will not roll up properly. Apparently the plastic clip broke off and the entire window has to be replaced. This is definitely a defect by Lexus. I have seen a lot of complaints online about this. Lexus is charging 700 dollars to fix. I will not buy another Lexus or recommend one to anyone because Lexus should take ownership for this one.
While driving on the highway at 60 miles / H my driverside window suddenly fell down which seriously distracted me and which almost resulted in a collision with another car. Feedback from Lexus is that the plastic tabs that hold the window disintegrate over time and as a result the entire window will need to be replaced. It's clearly a safety hazard and should pro-actively be addressed by Lexus.
I rolled down the passenger side window of my Lexus 2008 ES350 and the window came off track. The window jumped out of the track as I attempted to roll it up and appears to be falling off the car. This is a window that I seldom roll-down. I believe that due to this problem which I consider to be a safety hazard that the Lexus 2008 ES350 cars should be recalled.
- Clinton, MD, USA
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- Raleigh, NC, USA