This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Lexus ES350. While accelerating from a stop light and attempting to avoid a curb on the left, the contact veered to the right and crashed into the driver side of another vehicle. When the contact attempted to steer to the left, the vehicle independently accelerated and rolled over. The air bags failed to deploy. The contact sustained leg injuries and the rear driver side passenger sustained head injuries. Medical attention was required. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V340000 (air bags). The manufacturer was not notified of the failure. The failure mileage was 189,000.
Going downhill on steep grade at 60 to 70 mph, severe shaking of steering wheel when brakes applied, repaired by Lexus of las vegas, this happened several times before repair.
The contact owns a 2008 Lexus ES350. While driving approxiamtely 60 mph, the anti-lock brake system and check engine warning indicators illuminated on the instrument panel. A sudden loss of steering control occurred, and the vehicle crashed into the guard rail. The vehicle exterior body and headlights sustained several scratches. There were no personal injuries. A police report was not filed for the incident. The vehicle was towed to an independent mechanic. The vehicle had not been repaired a the time of the complaint. The failure mileage was 19,000.
I bought one Lexus (Toyota) ES 350 last November with about 3,500 miles (currently 8,200miles). Recently, I found front wheel on the right side could not be recovered to straight position (steering also). I took my car to Lexus dealer in peoria, il, but they talked me that the issues happen because your car hit holes or curbs. I want to ask who can tell me that their cars never hit holes or curbs, if issues happen as long as your car hits holes or curbs. I think issues happen when a strong outside force was added to the objects such tire or rim or body, but this time not any damage in tire, rim or body, how come only inside damage happen first. I have very strong engineering background, I would like to ask Lexus (Toyota) how big outside force will led to this damage, and if and what the outside damage happen when same strength force is added tire, rim or body. I think Lexus (Toyota) shrink their responsibility such as they have done. My wife drives a new BMW about 4 years, but nothing happen even though hit many holes or curbs. Lexus is luxury car, not a toy. We define a car as a luxury car, not only interior, but also in safety, which has enough strength to bear outside force. If car damaged as long as it hit a hole or curb. If yes, I can say Lexus was made by paper or flour. I think this is a issues of design.
- Rockville, MD, USA
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- Los Angeles, CA, USA