Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V34000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hatfield, PA, USA

Takata recall still no information or remedy for my 2008 Lexus that is in zone a, SC. Lexus is fixing 2012 is models ahead of much older models. It is against the nhtsb cro. Lexus is stonewalling their customers!!! no information is being told to their customers.

- Winnsboro, SC, USA

Takata recall - received recall notice July 2016. As of Feb 27, 2017 no one at the dealership, or Lexus corporate can give any guidance on timetable for replacement, or if any Lexus models have been repaired. When will I hear timetable" Lexus is selling new models of the same car, why not replace defective part with new car part"

- Orlando, FL, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bonita Springs, FL, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hummelstown, PA, USA

The contact owns a 2008 Lexus ES 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Verne, CA, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available....updated 05/11/17

- Peoria, IL, USA

Takata recall I have been waiting for Lexus to call me to fix this front passenger airbag recall for almost a year, they keep saying they have not received any replacement parts to do the job, is there anything NHTSA can do to speed things up as this is could be a life and death issue. Regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Yorba Lind, CA, USA

The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure during a crash. While at a stop light, the contact's vehicle was rear ended by another vehicle. The air bags failed to deploy. The contact sustained back injuries that required medical attention. A police report was filed. The vehicle was taken to a dealer and repaired. The failure mileage was 64,000.

- Chicago, IL, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Sonoma, CA, USA

Takata recall, tamara inflators. On June 9, the notice came told not use the front passenger seat. It is now Jan. 23, 2017 and the dealer continues to put off the replacement of the unsafe parts. This is unreasonable as we are unable to use the car I transporting grandchildren and even go out to dinner with friends. Why?

- Winston Salem, NC, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was not made aware of the issue. VIN tool confirms remedy not yet available. Updated 03/07/17

- Hazleton, PA, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V34000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Carlsbad, AP, USA

Takata recall was told by the dealer that fix will not be available until mid 2017. Unacceptable for a safety issue.

- Temple City, CA, USA

Takata recall - have contacted our Lexus dealership for 1-1/2 yrs. According to your site and the dealership no Lexus air bags have been repaired. Since age is the critical factor, older cars should be repaired first. When can we expect our 2008 car to be repaired" why have Lexus dealerships not received any replacement part"

- Hoffman Estates, IL, USA

Takata recall. I am filing this complaint because the amount of time taken by takata and Lexus is in excess of the amount of time that should be allowed for this kind of safety matter. I submitted a written request to the dealer, westside Lexus, houston, tx. And have made several phone calls, including one today, in October, 2016 I was informed that the replacement might be available in December, 2016 or January, 2017. Today, I was told that they could not give me a date and it was in the government's hands as to when takata would send the parts to them for the replacement. I live in a hot and humid area of the U.S. where an earlier safety incident is likely to occur. I am requesting governmental assistance to rectify this matter as soon as possible. The problem was not due to any fault on my part it was a manufacturing mistake with fatal consequences. Takata has installed thousands of new airbags in new Toyota and Lexus vehicles but has not provided a replacement for my model to the dealer. It is now 8 months since the recall was made. I am requesting the government require priority for distribution to dealers for replacement or reasonable compensation to customers who have been disadvantaged due to takata's unreasonable delay.

- Houston, TX, USA

Takata recall. The contact owns a 2008 Lexus ES 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Camarillo, CA, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Peoria, AZ, USA

I was advised last year (mid 2015) that the front airbags would need to be replaced but as yet no recall has actually taken place. I called the Lexus dealership and there recommendation was 'not allow any persons to ride as a passenger in the front seat'. I told them I was a realtor and he said 'have them sit in the back seat, you can be the chauffeur'. not much of a recommendation if you ask me!! all I want is to get the air bags replaced.

- Houston, TX, USA