This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I received a safety recall notice from Lexus many months ago; January, I believe, but have not yet received a follow-up notice for repair. When I contacted my local dealer today, I was told that repair is still not available and I have to continue waiting. My complaint is that this process is taking so long. Lexus recommends that I do not operate the vehicle with an occupant in the front passenger seat. I think to do so for ten months is totally unrealistic.
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V0006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (ira Lexus, 99 a andover street, danvers, MA 01923 (978) 739-8705) was contacted and confirmed that the parts were not available. The dealer also informed the contact to wait for a second notice from the manufacturer stating that the parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The dealer has this vehicle on a wait list because it has no replacement parts for the recall. Unknown when the recall part(s) will be available to complete the repair/replacement.
Takata recall. The contact owns a 2008 Lexus ES350. The contact stated that NHTSA campaign number: 17V006000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The dealer (smithtown Acura, 780 middle country rd, St james NY, 11780) stated that the parts were unavailable for the repair. The manufacturer was not contacted and confirmed that the parts were unavailable for the repair. The contact had not experienced a failure. VIN tool confirms parts not available...updated 10/16/17 updated 10/17/2014
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Lexus of smithtown, 700 middle country road, St. James, NY, 631-360-3200) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available...updated 10/16/17 updated 7/20/18
- Holbrook, NY, USA
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Takata recall received a recall notice by Lexus in January, 2017 advising me that that I should not operate the vehicle with an occupant in the front passenger seat until there is a remedy. To date, there is no remedy even though the anticipated remedy date was this month, September, 2017. I have not been able to allow a front seat passenger in my car since January, 2017 and this has caused a great inconvenience for my family. Lending my car not fully usable and the costs associated with that problem. Manufacture recall # is H2A and NHTSA recall # 17V006.
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Lexus of Tacoma at fife, 1708 40th ave ct E, fife, wa, 253-922-7100) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at maplewood Lexus located in maplewood, mn, 55109, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that he was in an accident, with a passenger in the front passenger seat, but the air bag did not deploy. Details of the accident were not available. The failure mileage was unknown. Parts distribution disconnect
Takada recall. I got a mail that an recall was issued in January 2017 for my 2008 Lexus ES350. I called the northtown Lexus dealer in buffalo two times since this April and they could not able to complete the recall because the remedy was not available.
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair, which led the contact to sell the vehicle. The contact called a local dealer (Lexus of peoria, located at 7301 N allen rd peoria, il 61614) who stated that the parts were on backorder. The manufacturer was notified of the failure and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified of the issue. Additionally, the contact received a class action lawsuit postcard. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/25/17
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/31/17 updated 10/31/2017
Takata recall. Unable to carry passengers in the front seat for several months. Also unable to sell the car to a private party during the time I waited for repair parts.
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (ira Toyota of danvers located at 99 andover St, danvers, MA 01923; (978) 739-8300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Lexus ES350. The contact stated that NHTSA campaign number: 17V006000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in April of 2017. The dealer (Lexus of bellevue, 101 116th ave SE, bellevue, wa, 98004) stated that parts were unavailable for the repair until December of 2017. The manufacturer was not contacted and made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags) and stated that the post card received concerning the manufacturer recall, did not give a specific date for when the remedy and the part would become available. The dealer was not contacted yet per the notice concerning parts availability. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of fife, Washington was made aware of the recall and stated that the parts would not become available until December of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Lexus of orlando dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.....updated 11/16/17
A D V E R T I S E M E N T S
- Agawam, MA, USA