The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated. The failure mileage was unknown. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

- Columbia, AL, USA

Takata recall. I have tried calling the general manager of mcgrath Lexus in westmont Illinois twice. His name is [xxx] regarding this recall. He refuses to call me back or answer any calls. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Midlothian, IL, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/22/16 updated 09/28/16.

- Fort Worth, TX, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable period for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not provided. The VIN was not available.

- Naples, FL, USA

The set bet light came on.. whn I turn the car off it goes off then in a day or two it cames back on took it to Lexus they they charge me 280$ jus to tell me that they don't no Y the light or the vsc light came on an the air bag light came on...

- Brooklyn, NY, USA

The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Atlanta, GA, USA

Takata recall. My dealer told me that it could be many months before the part is available. In the meantime the notification told me that I shouldn't be driving the care with an occupant in the front passenger seat. I have a family so that is a unreasonable solution.

- Austin, TX, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure. Parts distribution disconnect.

- Charlotte, NC, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/22/16 updated 09/29/16.8jb

- Covina, CA, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Oroville, CA, USA

Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Canton, OH, USA

Takata recall Lexus manufacture says will not provide loaner car while air bag parts on order and no time frame as when they will receive parts. Lexus should provide a loaner vehicle while I have 2 vehicles with takata recalls.

- Hummelstown, PA, USA

The contact owns a 2008 Lexus ES350. While accelerating from a stop light and attempting to avoid a curb on the left, the contact veered to the right and crashed into the driver side of another vehicle. When the contact attempted to steer to the left, the vehicle independently accelerated and rolled over. The air bags failed to deploy. The contact sustained leg injuries and the rear driver side passenger sustained head injuries. Medical attention was required. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V340000 (air bags). The manufacturer was not notified of the failure. The failure mileage was 189,000.

- Los Angeles, CA, USA

Wife driving 45mps in 45 mps zone crashed into turning driver on frisco, tx road

- Frisco, TX, USA

Head on crash at 35-40 mph. On frisco, tx city street. Frontal airbags did not deploy. No airbags deployed

- Frisco, TX, USA

I was informed by state farm insurance that my 2008 Lexus ES350 does not qualify for an airbag discount because they have determined that the airbags are unsafe on this model. I have checked the NHTSA recall database and there are no recalls on this model. What does state farm know that you do not. I do not want to drive an unsafe automobile. Please respond.

- Carrollton, TX, USA

My driver side door was hit by someone going approximately 40 mph as I turned a corner going 5 mph. The impact threw me approximately 100 feet into a block wall and not one single airbag deployed. My head broke the driver door window....updated 07/30/15

- Orange, CA, USA

The contact owned a 2008 Lexus ES350. While driving at 25 mph, another vehicle crashed into the vehicle. As a result, the vehicle independently accelerated and crashed into a ditch. The air bags did not deploy. The contact experienced a concussion and stomach contusion. The contact had to receive medical attention. The vehicle was destroyed. A police report was filed. The failure mileage was 66,000......updated 05-27-15.

- Houston, TX, USA

While driving I noted that the passenger airbag status light indicated "off". it should be indicating "on". further monitoring the next few days showed the passenger airbag status light to be intermittent when a passenger was seated and the car moving. Intermittent as in sometimes "on" and sometimes "off". this is unacceptable so the car went to the Lexus dealer (Lexus of cherry hill, NJ) for extended warranty service. Several attempts (involving replacement parts and calibrations, etc) since then to fix the intermittent problem have failed. While driving on October 31 the airbag status light again showed "off" again, but in time re-set itself to "on". this is the nature of the intermittent problem. It is now November 2, 2014, and the dealer claims they have done everything they know to do to fix the problem. An unsafe condition still exists.

- Westmont, NJ, USA

2008 Lexus ES 350. Consumer writes in regards to non deployment of airbags while suffering a head on collision. The consumer stated his wife had just pulled off from a stop sign, and turned left into oncoming traffic. His wife's speed was 5 mph and the oncoming vehicle was doing 35-40 mph. According to the letter sent by Toyota, a review of the photographs showed there was no direct frontal impact, but an angular impact to the left front corner. Which was confirmed by the fact that the front portions of the vehicle were pushed to the right.

- Ada, OK, USA