The dealership Northtown Lexus, in Amherst New York, repaired the door actuators on my 2008 Lexus ES350 without my authorization. They claimed the door actuators were a factory defect however, they repaired two out of the four door actuators. The dealership Northtown Lexus completed this repair without my written or verbal authorization. The two driver's side door locks continues to malfunction. The dealership refuses to repair the problem.

- Angola, NY, USA

My 2008 Lexus ES350 has been repaired at Northtown Lexus since 10/18/2019. The dealer and manufacturer indicated the door lock actuators are defective as original equipment. The dealer replaced only two door locks and referred me to Lexus Customer Service. Since 10/18/2019, I have NOT been able to obtain any relief from Northtown Lexus or Lexus Customer Service for these defective, factory original, door locks.

- Angola, NY, USA

Battery failed to discharge in numerous occasions (stationary-parked at my residence-28,012 ml on this 2008 ES 350), required triple aaa charge. Lexus service center stated "I needed a new battery & alternator." I had the alternator & battery replaced on 12/15/2018 (not cheap). Then on 02/17/2019, I had the exact same problem, battery not discharging. Fyi, this is my 2nd Lexus. 1st Lexus owned was a 1991 ES 250, never had problems with that car until it reached 117,000 miles. This is too stressful. What is happening with Lexus (Toyota). They once were the best cars on the road"?????"

- Los Angeles, CA, USA

Bought this Lexus in 03/12/12. It is used. There has been moisture in the headlight housing. This is not a little moisture, it is very excessive. We can't drive the car at night because of the excessive moisture causes very dim light which would be dangerous to drive at night. My husband talked to a sarah as case manager at corporate, market manager for services, val kramer, warranty coordinator and each of them said they could do nothing to help us. Lexus send us a letter and told us they know that the headlight is not completely sealed. Would you please help. Lexus should fix this with no expense. Thank you cor your bell

- Bolingbrook, IL, USA

The trunk release button on the exterior of the trunk lid has melted.

- Winston-Salem, NC, USA

The contact owns a 2008 Lexus ES350. While driving approximately 40 mph, two unknown warning lights illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The failure recurred a couple of times. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

- Bethleham, PA, USA

We currently have allstate for insurance and they have this item called the drivewise. This device fits in the obd II port under the steering column. This device created multiple communications errors within the computers for the car. After reading up on this, it seems that many people are having this issue in many makes/models. The vehicle shifted funny into another gear on its own. The instrument cluster was not working and would not light up. The radio would not work at all and the sunroof was making a funny noise. The speakers were making a crackling sound and the A/C wasn't working. The heated and cooled seats were not working. After bringing the vehicle into the Lexus dealer they could see that the vehicle was having multiple communications issues between the computer systems. This device is a safety concern and we will not continue using it. Everything is back to normal now that the device has been removed. Had we not been proactive about this, the device could have caused an accident. Potentially harming someone. This is a very serious concern we have and I feel that someone should do more research on the product.

- Eden Prairie, MN, USA

My passenger side front window will not roll up properly. Apparently the plastic clip broke off and the entire window has to be replaced. This is definitely a defect by Lexus. I have seen a lot of complaints online about this. Lexus is charging 700 dollars to fix. I will not buy another Lexus or recommend one to anyone because Lexus should take ownership for this one.

- Augusta, GA, USA

While driving on the highway at 60 miles / H my driverside window suddenly fell down which seriously distracted me and which almost resulted in a collision with another car. Feedback from Lexus is that the plastic tabs that hold the window disintegrate over time and as a result the entire window will need to be replaced. It's clearly a safety hazard and should pro-actively be addressed by Lexus.

- Dallas, TX, USA

2008 Lexus ES 350. Consumer asserts that accelerator problems are caused by computer issues. The consumer stated when the air bag deployed after crashing into a tree due to the vehicle suddenly accelerating, the air bag injured his leg. The battery died and had to be replaced, the vsc and trac lights illuminated. The vehicle went dead again, but it wasn't because of the battery. The consumer stated he has had 4 loaner cars in a matter of 4 weeks, due to all the problems he has experienced with his vehicle. Updated 04/06/10.

- Greenwich, CT, USA

I bought a new Lexus ES350 (model year 2008) in the summer of 2008 from a dealership in Texas. I soon noticed that, on several occasions, the car locks would open unexpectedly by themselves when I was near the car. To clarify, on multiple occasions my car was parked, I approached the car but did not touch the car nor did I touch my key fob, and the locks would open without explanation.

- El Paso, TX, USA

The contact owns a 2008 Lexus ES350. The contact stated that the vehicle is equipped with keyless entry and a push button ignition. While the vehicle was stopped, she pressed the ignition button and the vehicle shut off while still in the drive gear. The contact was concerned with the vehicle shutting off while in drive mode. The current and failure mileages were less than 4,700. Updated 11/07/08 updated 11/07/08.

- Great Neck, NY, USA