NHTSA — Air Bags: Frontal Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
25,433 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus ES 350 seat belts / air bags problems

seat belts / air bags problem

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2007 Lexus ES 350 Owner Comments

problem #3

Mar 292010

ES 350

  • 25,800 miles

A D V E R T I S E M E N T S

Front end crash of my 2007 Lexus ES 350 with a Ford F-150. My car was totaled and the front 1/3 of my vehicle was damaged. There was no airbag deployment in my vehicle. Lexus tells me that the front sensors were not activated because I was in the stopping mode with the front end down and hit low on the passenger doors of the high profile truck. I have pictures and can provide. I find it disturbing that the airbags did not deploy given the extent of front end damage and I would hate to think that one has to hit the sensors just right to get the airbags to deploy. If not an outright mechanical failure, then certainly a design defect.

- Irving, TX, USA

problem #2

Jan 232009

ES 350

  • 26,000 miles
My wife was driving our 2007 Lexus ES 350 when another vehicle heading in the opposite direction lost control, crossed a median divide, got airborne, and hit the front driver's side quarter panel, hood, drivers door and drivers window. No air bags deployed - including side air bags which are installed on this vehicle. We have contacted Lexus regarding what we believe is a failure of the air bags to properly deploy but am currently receiving 'form' responses.

- Laguna Niguel, CA, USA

problem #1

Jul 042008

ES 350

  • 24,500 miles
We bought a 2007 Lexus ES350. Whenever I would sit on the front passenger side, the front passenger airbag sensor would show on (I'm about 115 lbs.). during the July 4th weekend though, we noticed that the sensor was showing off while I was sitting on the front passenger side. We brought the car to the local Lexus dealer but we were just told that there is nothing wrong with it and that it is working as designed. I did some research and found out that thousands have already complained about the faulty airbag sensors.

- Keller, TX, USA

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