Takata recall. I received notice of a recall on my Lexus in may and at that time they recommended that I not carry passengers in the front passenger seat because of the airbag issue. It's now going on September and I still have not been provided repair or dealer instructions for recall repairs?

- Hudson, OH, USA

Takata recall, this has been since May 2016, three months has passed. Im told by Lexus I cant have a passenger in the front seat. For three months my family has not been able to utilize this car. This is unacceptable.

- San Antonio, TX, USA

Takata recall - "passenger" airbag malfunction - Lexus sent a letter stating that the passenger airbag if deployed explode and metal fragments can injure riders and cause severe damage or death to the passenger. I drive for lift and reported to them on 7/27/16 that I can no longer ride a passenger in the front seat, therefore they need to reduce my passenger capacity from 4 to 3. lyft deactivated my driving privileges on 8/5/16 stating all drivers must be able to carry 4 or 6 passengers. I was approved a classic driver which carries 4 passengers). I contacted Lexus and was told they would look into getting me a rental. However, when I heard back from them on Thursday 8/12/16 for the 2nd time informing me that they are unable to secure a rental vehicle and that no car rental co. Will rent a vehicle to be used as a taxi and that there isn't anything they can do for me. The representative also informed me that they would not reimburse me loss wages. So far I am out of 7 days pay. Lift provide me the additional income I need for my cost of living as I live alone. The loss of income have already caused me financial hardship. My estimated monthly earnings have been between $800 & $1300+ since I started driving for lyft.

- North Brunswick, NJ, USA

Takata recall - I am located in zone a and my vehicle is listed in the phase 1 recall which was to begin in May 2016. As of yesterday, August 9, 2016, my local Lexus service center still has not received the corrective materials, nor can they tell me when they will receive them. I frequently have passengers in the front passenger seat of my car, including my adult son. This delay is unacceptable. I want Lexus to provide me with a loaner vehicle, that does not have this takata airbag problem, until my car can be repaired. How do I obtain a loaner vehicle? I look forward to receiving your response. Thank you. Best regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Campbell, CA, USA

Takata recall -- Lexus advised in person, and via phone, it is dangerous and not recommended for a passenger to occupy the passenger seat which will activate the air bag and create an unsafe condition. How am I supposed to operate my vehicle for personal and business use, while having 4 people in the car with my family and this is my only means of transportation. This is unacceptable and Lexus should provide alternative transportation to me at no cost since I cannot safely operate my vehicle with my family in it.

- Tallassee, AL, USA

Takata recall notified default airbag installed in my vehicle that can do bodily harm I purchased this vehicle with with hope that I wouldn't have any problems with the brand name of this vehicle. The price and suppose quality of the Lexus ES350 shouldn't have such problems I'am disappointed with the manufacture

- Quitman, GA, USA

Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Chesterfield, VA, USA

Takata recall: Since this car is the primary family car transporting several family members, it is not reasonable to recommend we do not operate the vehicle with an occupant in the front passenger seat. Let me know how to go about getting a loaner car until this recall is resolved.

- Eldersburg, MD, USA

Takata recall Lexus filed dir (defect information report) on May 23, 2016, notification received in mail July 2016, still no remedy available. Lexus has failed to remedy the defect within a reasonable time.

- Irvine, CA, USA

Recall on airbag in front passenger

- Greenville, SC, USA

Takata recall -- the dealer told me that the remedy will not be available until the second quarter of 2017. They suggest I not allow passengers in the front passenger seat until then. If this is true, any passenger I allow in that seat will be in jeopardy for the next 10 to 11 months which seems unreasonable. Is there any way to expedite this?

- Escondido, CA, USA

Takata recall: Received recall for my Lexus ES 350. It is our family vehicle with only 45000 miles on it. We have no other automobile to safely travel in as a family. The current solution is for us to wait for a solution? I live in Alabama which is hot and humid. I need to know what Lexus is going to do to provide my family a safe and comfortable way of transportation.

- Sweet Water, AL, USA

Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable period for recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Newnan, GA, USA

Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hunnington Beach, CA, USA

Takata recall: The takata airbag problem should be removed immediately. I did not buy a 1 seated front seat car and this is what I'm forced to drive now. When is my airbag going to be replaced?

- Arnold, MD, USA

10885689- sterling mccall Lexus representatives say that it is a "courtesy " and "not mandated by the NHTSA" to provide a replacement vehicle. I was also informed that "I must have full insurance coverage to lease a car". (I have a 5 passenger 2007 Lexus ES, which is paid in full) it is not required that I have full insurance coverage with the state of tx. This will cost more money. Lexus is concerned with their own economics and not with consumer safety by presenting hardships, making it difficult and taking advantage of customers in providing replacement vehicles for owners who need their vehicles to provide a decent living, who are on a budget, financially challenge.

- Stafford, TX, USA

Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Brooklyn, NY, USA

The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chandler, AZ, USA

On 7/18/16 approximately 1655 I contacted sterling mccall Lexus, houston Texas requested an alternative transportation option or a loaner vehicle due recall of front passenger airbag inflator, and also stating that I was in zone a. non-use of the passenger front seat is not an option for me and my family. I was informed that no loaner or replacement vehicle would be offered until parts are available. Representative stated that this information was per service manager (larry). I requested to speak to larry and was transferred and a voice message was left. I am scheduled to drive out of town Wednesday and will need a vehicle to accommodate 5 passengers.

- Staffford, TX, USA

Received a letter in the mail

- El Paso, TX, USA