While driving at night the headlights went out. They began to work intermittently. The dealer replace both headlight bulbs.

- Lincroft, NJ, USA

Hello, I bought a 2007 Lexus ES 350, September 2009, and drove it a few nights since then. The car has been parked in my garage because I can barely see when I drive the car at night because the headlights which are hid afs headlights only illuminate about 4 or 5 feet in front of the car. Luckily I have a second car to drive, but would prefer driving my new car. We were driving on an interstate with no other lights around and we drove it in the city the next night. The headlights are unacceptable because we can barely see with them at night. It's worse obviously outside cities, but also difficult even where there are street lights. We can see clearly a few feet in front of the car, but then there is a line between dark and light. Above the line is what can only be described as a black wall. This makes you out drive your headlights constantly, like driving blind. The headlights appeared to be so low that you could barely see the bottom third of the car in front of you. Very dangerous and scary. The afs are turned off. So that's not the problem. I am schedule to visit the lindsay Lexus dealership located in alexandria Virginia, tomorrow 11/13/09 and asked if they could adjust the headlights. I have called the Lexus 1-800 customer service number today and hope they will solve the problem at no cost to me. I've since heard other people complain about this same problem in this car. I consider myself lucky to have made it home safely. It seems like it's an accident waiting to happen. Because the headlights are beaming too low towards the road, causing poor visibility when driving at night. ** incidents at this time*** I appreciate your help with this matter.

- Cheltenham, MD, USA

The contact owns a 2007 Lexus ES350. The contact stated that his headlights were beaming too low and caused poor visibility when driving at night. The dealer and manufacturer stated that they could not be of assistance or change the headlights. The current mileage was 2,500 and failure mileage was 20.

- Del Mar, CA, USA

I bought a Lexus ES 350, 2007, on Jan. 12, 2007, and drove it at night for the first time on Feb. 2, 2007. The car has hid headlights with afs. We were driving on an interstate with no other lights around and we drove it in the city the next night. The headlights are unacceptable because we can barely see with them at night. It's worse obviously outside cities, but also difficult even where there are street lights. We can see clearly a few feet in front of the car, but then there is a line between dark and light. Above the line is what can only be described as a black wall. This makes you out drive your headlights constantly, like driving blind. The headlights appeared to be so low that you could barely see the bottom third of the car in front of you. Very dangerous and scary. We took the car back to the dealer, who said he turned the afs off and it would be ok. It wasn't ok. It was exactly the same with the afs off or on, so the next day we went back to the dealer and asked if he could adjust the headlights. He said the company did not allow them to adjust the headlights. I have called the Lexus 1-800 customer service number today and hope they will solve the problem, but I've since heard other people complain about this same problem in this car. I consider myself lucky to have made it home safely both nights that I have driven this car. It seems like it's an accident waiting to happen.

- Louisville, KY, USA