This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lexus ES350. The contact stated that when the vehicle was cold there would be a rattling noise in the engine. The vehicle was taken to the dealer who inspected the engine and could not find any problems. The manufacturer was contacted and informed him that a representative had inspected the vehicle and confirmed that the noise was normal. No additional assistance was offered. The failure mileage was 25,000. Updated 3/28/11 the dealer advised the consumer the problem was known as a psiton slap. Updated 04/25/11
The contact owns a 2007 Lexus ES350. While the contact was driving approximately 40 mph the engine stalled without warning. The engine restarted after several attempts. The vehicle was taken to an authorized dealer. The technician was unable duplicate the failure. The failure mileage was 30,100. The current mileage was 32,000. Updated 07/28/10. Updated 10/12/10
The contact owns a 2007 Lexus ES350. The contact stated that the vehicle accelerates without warning. She stated that the engine made a squealing noise when she pressed the push to start button. She depressed the brake pedal, placed the vehicle into reverse, and the vehicle sped up and would not stop. She depressed the brake pedal with all of her strength, but the vehicle would not stop. It finally came to a stop when it struck the side of a garage. The contact was bruised and startled. A police report was filed. The speed was unknown. The failure mileage was 39,000.
Driver was injured when driving her new (six weeks old) Lexus ES350 with approximately 700 miles on the odometer. Due to a defect with the automobile, the car, while proceeding on a roadway, suddenly and unexpectedly accelerated. The car would not stop even though the driver had fully applying the brakes. The driver, jamming on the brakes, was able to slow the car. The driver, unable to turn off the engine by pushing the ignition button and unable to stop the movement of the car by the application of the brakes, intentionally crashed the car into a parked automobile to stop. After the car finally stopped, driver was unable to turn off the engine even after moving the stick into the "park" position.
- Roslyn, NY, USA
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- Plano, TX, USA