This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We purchased our Lexus 2005 ES330 brand new. We noticed the hesitation and jerking when accelerating immed after buying the car. It was taken back to the Lexus dealership for the complaint two or more times. When we recieved normal services, I would ask about the acceleration and I was told that there were not any bulletins issued for the issue in which I spoke of. We were told that the car would adjust to the driver over a period of time. Presently the car shifts improperly when driven at 20-35 mph, unexpected up shifts that occur to early and down shifts while slowing down causing the driver to have to modulate the braking to avoid either coming up to cars in traffic ahead to quickly or traffic coming from behind so as to avoid an accident from behind as you slow to quickly. Constantly scares me when I drive it because of the non responsive and quick acceleration.
2005 Lexus ES350 leased new in August, 2005. I overtook a slow moving vehicle in front of me and tried to ease off back into the lane. Instead, the car began accelerating: 2K RPM, 3K RPM, 4K RPM, almost redlining. I put on the brakes and kept holding the brake pedal down. Pushing accelerator pedal down was no help. Instead, I shifted to neutral and after about 10 seconds (felt like eternity since shifting to neutral did not help) turned the ignition key off. The car stopped. After several minutes of collecting myself, I turned the ignition key back on and the vehicle behaved normally. After that experience I always made sure I did not accelerate quickly. The car was returned back to the dealer after the original lease expired last year. I can assure you floormat wasn't the problem. I am concerned that Toyota only issued recall on 2007- Lexus ES350 models. They should also include previous ES330 model as well.
I owned a 2005 Lexus ES330 that was involved in a crash. On 4/29/09 the driver of the vehicle was pulling into a parking spot when the car accelerated after her foot was off accelerator causing the vehicle to crash through a storefront wall and windows, causing extensive damage to building and totaling the vehicle. The police did not believe that there was an acceleration problem nor did I, until hearing this recent report on the news.
I was pulling into a parking space in a shopping center with my foot on the brake when the car suddenly surged forward. The car sped up to a speed of approximately 45mph. I swerved in and about the cars in the parking lot and had no control over the speed, braking or steering. I eventually stopped the car after about 200 yds. By shifting into neutral, turning off the ignition and bouncing over at least four curbs. No physical injuries or property damage. The car is at the dealers for inspection.
- Woodbridge, VA, USA
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On August 6, 2008, I was driving home, when I was maybe a few minutes from my house, coming to a complete stop, when attempting to make a right turn, the car accelerated on its own to almost 100mph, where the steering wheel locked and the braking system stopped, the result was that the vehicle crossed over four lanes jumped a curb and I ended up crashing into a nearby house. I spent days in the hospital, and now I have a fractured knee, broken thumb, and may cuts and bruises. This was the most frightening experience of my life, and after doing some research, I am not the only one, something must be done about this, people's lives are at risk!!!!
The contact owns a 2005 Lexus ES330. While attempting to make a right turn at 20 mph, the vehicle accelerated to approximately 90 mph across four lanes of traffic. The vehicle crashed into a metal pole. The police, ambulance, and fire departments arrived at the scene. The contact suffered multiple injuries and was transported to the hospital. Approximately one year ago, the vehicle speed control failed and caused a crash while driving in reverse. The powertrain was unknown. The approximate current and failure mileages were 50,000. *updated 12/12/07 updated 12/12/07
On July 9, 2006 at 3:30 P.M., I stopped at fishers foods in canton, Ohio. I pulled into the parking lot from the frank rd. Side of fishers and was driving slowly with my foot on the brake to enter a parking space. The parking space was located directly across from the entrance and I turned left and eased slowly into the space with my foot on the brake bringing the car to a stop. The moment I stopped, I reached over to put the car in park and all of a sudden, the car engine surged enough to move my front wheels over the car stop in an instant with my foot still on the brake. I was totally shocked. I still had my foot positioned on the brake and pushed down. The car continued to accelerate and the back tires came over the car stop. At this point, I removed my foot totally from the brake to see if the engine would slow down naturally without any action at all by me. The engine continued to surge just as fast totally on its own. I tried the brake again and the car still did not stop. I lifted my foot from the brake again and at this point realized I was going to go into the road. I looked to the left and saw a car coming down the road a fair distance away. I then looked to the right and saw a silver Toyota with a lady driving it. I knew I was going to hit her. The collision happened and I put the brake on again and the car finally stopped. The police cited me for failure to control. As I was waiting for my husband to pick me up after the accident, he called me and told me that he had talked to my brother and that while my brother was working at Lexus, another lady had a similar accident, only hers happened when she was pulling into her garage and her engine surged and her car ran into the garage door. I thought this was kind of a big coincidence and I decided to look into it further on the internet when I got home. The information I found out about was shocking, unbelievable, and also made me very angry. The complaints are still being made on an ongoing basis.
: the contact stated that the vehicle hesitated while the accelerator pedal was initially depressed. The vehicle has not been inspected by a mechanic. Updated 7/5/2006 - the vehicle was taken to the dealer and the consumer was told that there was nothing wrong with the vehicle.
: the contact stated at various speeds, the vehicle hesitates while the accelerator pedal is initially depressed. The dealership and manufacturer determined this is how the vehicle was manufactured. Updated 7/13/2006 -
: the contact stated, four times, while attempting to accelerate after slowing the vehicle, there is no power. After releasing and depressing the accelerator pedal, the vehicle reacts. The dealership inspected the vehicle, but is unable to determine the problem. The first time the vehicle was in for repairs, a fuse was replaced. The vehicle is currently at the dealership.
Sudden, unintended acceleration due to significant throttle lag. Pedal is almost to the floor before car moves, and then does so as if you had deliberately pushed it that far. Also, upon acceleration, car stalls for one to two seconds before engaging. This has caused several near collisions, one with a dump truck. Lexus claims this is "operating as designed."
Depressing the accelerator pedal causes the vehicle to hesitate for one-half to one full second and then lurch forward, suddenly. This is a safety risk when changing lanes or accelerating to avoid a collision. The dealer's mechanic indicated (twice) that they have had problems with this model's "electronic accelerator, " and that an internal computer is supposed to "learn from the drivers' habits and adjust the acceleration accordingly." An accident can easily occur when expected power is denied upon depressing the accelerator.
The contact owns a 2005 Lexus ES330. The contact stated that upon acceleration after slowing down the vehicle will surge forward. The dealership replaced a transmission chip that was recognized in a technical service bulletin. The problem diminished for a while, but the correction did not remedy the problem. The contact stated that this did not happen every time while driving the vehicle, but enough times to cause the contact to be concerned about the vehicle. The manufacturer stated that they were declining to offer additional assistance because the vehicle was performing under normal operating characteristics for a vehicle with ecti.
I purchased a 2005 Lexus ES330 and have had consistent problems with the vehicle's acceleration and deceleration. The vehicle hesitates during acceleration and suddenly lurches forward. Also, during deceleration the vehicle suddenly slows down upon releasing the gas pedal. This has become a serious issue in heavy traffic and I''m concerned it may lead to an accident. I have reported the issue to the dealer on two occasions but have received a standard response that there is nothing wrong with the car. I''m hoping the dot will initiate a recall and have the manufacturer fix the problem. I'm deeply concerned and shocked at the number of similar reports filed with the dot.
The car is 2005 Lexus ES 330. When entering the expressway at low speeds under 10 mph and attempting to accelerate to merge with oncoming traffic there was a hesitation of one second or more where nothing happens. Then suddenly the car surged out of control. Took vehicle to the dealer, E and dealer said this was normal, and was functioning the way it should function. The dealer made an adjustment, but consumer did not know on what the adjustment was performed on. No replacements, but afterwards, the adjustment did not correct the problem. Consumer has not contacted Lexus at this time.
2005 lexis ES 330. The car was not shifting properly or accelerate upon pressing the gas pedal and when it did accelerate it lurched forward. When slowing down and then trying to speed up was told by the dealership that the computer could not read fast enough to know what to do. This didn't happen every time, in an hour of driving I happened at least 8 times. This was a safety issue. In stop and go traffic and changing lanes, nothing happened. It took 3 seconds for the vehicle to react to the acceleration. This has happened multiple times.
I purchased a new Lexus ES330, and it has 3 problems: (I) bumpy ride at low and high speeds, (II) acceleration lag after coasting, (III) high idle when cold (15,000rpms).
A D V E R T I S E M E N T S
- North Canton, OH, USA