This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Lexus ES330. The contact stated that the battery discharge warning light was illuminated. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 11V539000 (engine and engine cooling), however the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,108. *consumer request to withdraw complaint. Updated 10/21/16 the consumer requested to withdraw the complaint. The issue was fixed. Updated 10/26/16.
On December 5th, 2012 around 1:50 pm in the afternoon, I drove the car to pick up our nephew from school. While I was slowing down and looking for a parking place suddenly the car sped up and accelerated! even though I applied hard on the brake the car kept running very fast and only stopped when it hit bushes and the house on the right of the road. I was lucky that no kids came out from school yet and no other cars were nearly so damages only caused to the car and the property.
I received a safty recall notice from Lexus indicating my engine crankshft pulley may loose and cause loss of power steering. I called Lexus and they said I had to take the vehicle to a Lexus dealer. Since there isn't a Lexus dealer in my hometown they informed me that the closest dealers were at least 150 miles from my home. I bought the car at a local used car dealership that is no longer in business. I asked if they could certify my local Toyota dealer to do the inspection and they said no. If this defect is on my vehicle it would be unsafe to drive 150 miles to get to their certified dealer. If there is an accident on my way to the inspection who is liable? they will be. I want them to accomodate me by certifying the local Toyota dealer to do an inspection for me.
The contact owns a 2005 Lexus ES-330. The contact stated when shifting gears, the vehicle would abnormally jerk. When accelerating, the vehicle was hesitant to respond. In addition, the vehicle would intermittently lose power as if it were attempting to stall. The dealer advised they were aware of the failure in his year and model vehicle. The vehicle was not repaired. The failure mileage was 25 and the current mileage was 20,000. Updated 10/25/10 the consumer also stated the vehicle stalled in traffic. Also, the vehicle would move forward on its own at times. Updated 10/27/10
The contact owns a 2005 Lexus ES330. The contact stated when accelerating from a complete stop or attempting a left turn, the vehicle would hesitate or stall. The vehicle was not taken to the dealer for a diagnosis of the failure. The approximate failure mileage was 35,000 and the current mileage was 50,000.
- Roseville, CA, USA
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Vehicle hesitates terribly upon acceleration. I've called dealer numerous times and was told "this is normal" until the last call. Now Lexus acknowledges the problem and offers a remedy! fort myers dealer recalibrated the ECM and urged use of name brand premium fuel only! since these two changes have been made, improvement has been made, but not eliminated. There is still something not correct about trying to merge onto a highway and having the engine bog down as trucks bear down upon you!
Caller says vehicle has several problems., brakes vibrated, and she had to pump them. Also, rear suspension problems, traction control problems, and cooling system problems in the engine.. vehicle was at dealer for 4 days the first time and they were unable to give her any information on the diagnostic test. Manufacturer could not provide caller with any information because they have not contacted the dealer yet. Caller is waiting for manufacturer to call her back. Also, caller had problems with the lights inside the vehicle and dash lights..
Vehicle hesitated upon acceleration and performed erratically. Consumer was told by dealer that this was normal performance. Consumer was aware of complaints with similar problems.
A D V E R T I S E M E N T S
- Laurel, MD, USA