This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My check engine light is on and when the diganoised code check is performed "no codes appear, " but I do have a power steering leakage and I hear the power steering noise when I am turning and from the recall 11V53900 11/09/2011 engine and engine cooling its a huge problem. I call customer service and they where no help! I called for servicing and they stated on my VIN there is no recall but on the NHTSA there pops up this recall so no cool. I am going to wait until something happens and sue the hell out of Lexus for refusing to service my vehicle and neglecting the issues when I called and all the calls are recorded. Trouble & horrible service I am not a satisfied customer. I guess you need to be in certain financial bracket to receive exceptional service.
- Cincinnati, OH, USA
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- Cincinnati, OH, USA