This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a safty recall notice from Lexus indicating my engine crankshft pulley may loose and cause loss of power steering. I called Lexus and they said I had to take the vehicle to a Lexus dealer. Since there isn't a Lexus dealer in my hometown they informed me that the closest dealers were at least 150 miles from my home. I bought the car at a local used car dealership that is no longer in business. I asked if they could certify my local Toyota dealer to do the inspection and they said no. If this defect is on my vehicle it would be unsafe to drive 150 miles to get to their certified dealer. If there is an accident on my way to the inspection who is liable? they will be. I want them to accomodate me by certifying the local Toyota dealer to do an inspection for me.
- La Crosse, WI, USA
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- La Crosse, WI, USA