Was driving 2004es 330 Lexus on interstate, traffic was light, cloudy day @1:20pm. Had been on interstate for maybe 15-18 mins of driving before accident occurred. All of a sudden steering seem to lock and car just started spinning uncontrollable. Hit one brick overpass then sprung into the opposite side, hitting another brick wall, continued to spin until it rest against the brick wall again. After help came to pull me out, car was smoking. We could not get it into park to prevent from continue to roll backwards. We just left door open...rest against brick wall to prevent car from rolling into oncoming traffic. Hero truck drug it to a safe location out of traffic.

- Ellenwood, GA, USA

The contact owns a 2004 Lexus ES 330. While driving various speeds, the steering jerks, clicks, and feels as if it could detach from the steering column. In addition, transmission fluid is leaking and the computer reflash causes the transmission to fail. The contact stated that the computer needs to be reprogrammed for free so that the transmission will not fail. The contact was informed that the failure was common. The vehicle is currently in the repair shop for diagnostic testing, but they will not repair it because it exceeds the 50,000 mile warranty. The mechanic will only provide a temporary remedy. The failure and current mileages were 94,000.

- Desoto, TX, USA