This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving vehicle hesitated and stalled at low speed. Dealer stated that there was nothing that could be done. Manufacturer insisted there iwasnothing defective on the vehicle.
Standard complaint for this car. Engine or transmission delay when gas pedal was released then suddenly depressed. This occurs when merging onto freeways, 4 way stops, a traffic light changes, and when pulling out to pass or in certain emergency maneuvers. The delay is approximately 1 or 1.5 seconds and disrupts timing when you depend on throttle response the most! this has led to several close calls. Dealer was made aware of the defect when car was 1 week old and I was told the adaptive system needs 1,000 miles to learn my driving habits. The dealer is well aware of the problem and says all the 2004 es330S suffer from the same problem. Lexus customer care claims that the "car is functioning as designed". there is and will be no attempt by Lexus co. To resolve this issue. The dealer's hands are tied at this point since the company needs to engineer a fix.
While driving and coming to complete stop vehicle hesitated upon acceleration for a few seconds. Dealer inspected vehicle, and indicated the vehicle was operating as designed by manufacturer.
While driving at any speed and when trying to pass other vehicles it hesitated for several seconds. After accelerating the vehicle will not go into any particular gear. Also, engine would whine during this process. Dealer claimed that the vehicle was designed to adapt to the drivers habits.
- Riverside, CA, USA
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For the last 3 months since I purchased my Lexus RX330, I have experience excessive engine vibrations in the steering wheel and the transmission is shifting improperly. Though I have taken my car into Lexus many times they have not fix these problems and I believe they need to be addressed.
A D V E R T I S E M E N T S
- Newtown, PA, USA