This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I drove off the highway, route 50, in annapolis, md, onto an exit ramp leading to ferguson road. I applied the brakes but the car did not slow down. I avoided a car on the ramp in front of me but immediately came to the stop sign at ferguson road. The car had not slowed down and I attempted to make the left turn onto ferguson road, but hit the guard rail and another car in the intersection. The air bags did not deploy. I received a cut on my left hand, a bruise on my right hip from the seat belt buckle and my glasses were knocked off. My wife in the passenger seat received a bruised right ankle and experienced pain in the sternal region. We both walked out of the accident and did not deem it necessary to go to the hospital. My wife's sternal pain has not gone away now 7 days after the accident and she will seek medical advice tomorrow, on March 17. On two occasions prior to this accident I experienced transitory brake failure, but that caused no accident, and right away after that the brake pedal pressure seemed normal and I forgot about those two incidents. The car had all routine scheduled services, the last being a 90,000 mile service on February 11, 2009. I am the original owner. I never received any notification from Lexus about any possible brake malfunction issues with 2004 Lexus ES 330 autos. The car was deemed not worth repairing by the allstate adjuster.
- Annapolis, MD, USA
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- Annapolis, MD, USA