9.0
really awful- Typical Repair Cost:
- $2,000
- Average Mileage:
- 12,450 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (1 reports)
- replaced hinges, fixed damage to front fender (1 reports)
body / paint problem
Helpful websites
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A D V E R T I S E M E N T S
driver door hinge failure - wind damage
This is the third time the driver door has had a hinge problem during the last 18 months. It appears the door opening design is defective, at least in terms of preventing costly damage to the vehicle if the door is opened on a windy day. And, in this latest (!) occurrence, rendering the car undriveable, since the door would no longer latch, let alone requiring the driver to scramble over the console from the passenger side in order to get into the driver's seat.
It appears the `check strap', designed to prevent the door from opening so far that the door hinges are put under undue stress, is inadequate. Lexus service, on opening the door panel, pointed out that the terminal end of the check strap is a plastic element, which apparently disintegrated and the door then continued its travel and deformed the hinges. The suggestion that I should pay a second time to fix what I consider a design problem of the car, in that it is unable to handle routine weather without significant damage, was unwelcome and unsatisfactory. And, of course, once this latest damage is fixed, I am left with the probability that this car will again suffer the same kind of problem.
Will post resolution of the issue if/when that occurs.
- jebuck1, Toronto, ON, Canada