This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 26, 2010 my husband and I were stopped at a traffic signal, (with my foot on the brake as you would expect), when the car suddenly accelerated at full throttle. In the brief but terrifying moments that the car was out of control I unfortunately collided with another vehicle as I threw the gear selector into neutral.
Vehicle lurches forward when brakes are applied. This caused consumer to hit a sign. Dealership checked brake system and found no codes of defect. Also, check engine light was on due to a misfire on the cylinder.
Intermittently when pulling from a stop or turning a corner from a stop, the vehicle would hesitate for several seconds before accelerating. The vehicle was taken to the dealer, who informed the consumer that the hesitation was normal. This hesitation has happened more than three times since ownership of the vehicle. The manufacturer is aware of the problem.
The vehicle had problems picking up speed, when the accelerator was pressed the vehicle did not respond, it sounded as though something was ticking inside the vehicle. The consumer contacted the Lexus manufacture and was told they were aware of the problem which was called " the hazard computer module control" but did not know how to repair it.
- Upland, CA, USA
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- Allen Park, MI, USA