This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a pronounced hesitation when the accelerator is floored. This lack of responsiveness leaves the vehicle and the driver exposed to accident and injury. Lexus had offered "repair" for this, but it does not work on all types of models. They now state that the auto is working as designed.
While driving at highway speed the vehicle jerks and drags, contacted the dealer they said that Lexus was doing some sort of computer program update that relates to her vehicle. Please add any additional information.
- Chicago, IL, USA
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- Miami Shores, FL, USA