This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Lexus ES300. While driving at an unknown speed, smoke was noticed coming from the engine compartment. The contact managed to pull the vehicle over as it was stalling. The contact exited the vehicle, lifted the hood, and noticed flames coming from the battery. The contact called the fire department who extinguished the fire. The contact mentioned that the fire department cut the battery cord and informed the contact that the vehicle was unsafe to drive. The vehicle was towed to the contact's residence. The dealer and manufacturer were not notified of the failure. An independent mechanic diagnosed that the battery needed to be replaced. The vehicle was not repaired. The failure mileage was 156,000.
Consumer states that at night there was a time delay in the headlights when being shut off. If the trunk was propped open only 1/8 of an inch the lights stayed on until the battery iwasdead. Took vehicle to the dealership and they unhooked the time delay. The battery died twice because of this only in the nighttime.
Upon stopping, and when consumer removed foot from the gas pedal vehicle surged forward before the brake pedal was depressed. This occurred numerous times. Once, resulting in consumer's vehicle crashing into a concrete pole while pulling into a parking lot. Also, starting at 5000 miles battery had to be replaced 3 times because it died. This was due to an electrical short.
- Louisville, KY, USA
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- Garden Grove, CA, USA