This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ltr fm brett woody (tx) re dangerous defective transmission software problems in the 2002-2003 Lexus ES300, reply attn Jan crow/ houston ofc. Consumer would apply more and more pressure to the brake pedal but the vehicle wouldn't accelerate. The transmission failed twice. Lexus had given the consumer a new vehicle and it had similar problems. The consumer was almost involved in several accidents. On numerous occasions, after the brake pedal was tapped, the vehicle would accelerate but the RPM's would rise and the vehicle would barely move. In stop in go traffic the vehicle would surge forward. (it felt as if the transmission slipped then the surging occurred) there was an annoying rattle in the ceiling console. Updated 7/5/12
- Houston, TX, USA
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- Houston, TX, USA