This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ltr fm lloyd sorkin (fl) reporting premature tire wear on his vehicle a 2002 Lexus ES300 question if any tire recall notice apply. The tires showed signs of excessive wear every 18,000 miles. The consumer believes that the vehicle may be the problem not the tires (dot numbers- ejf1dmm4401, ejf1dmm4501, ejf1dmm4501, ejf1dmm4601).
The tires showed signs of excessive wear every 18,000 miles. Dealer had replaced the original equipment with Bridgestone, turanza T, size P215/60R16. The Bridgestone front tires were replaced at 23, 000 miles, rear tires were replaced at 30, 000 miles. Consumer believed there was nothing wrong with tires.
Brake rotors were replaced, entire new brake kit installed and all four tire were replaced prior to reaching 20K miles. The consumer has not been pleased with the shifting performance of the vehicle. The automatic transmission demonstrate erratic, rough and inconsistent shifting. The manufacturer installed a software upgrade but it only slightly improved the performance. The consumer also had a 2000 Lexus gs 300 which had a more dramatic transmission problem. The local dealer insisted that nothing was wrong with the vehicle.
I purchased a new Lexus, model ES300 on July 17,2002. At 17,000 miles I had problems with the tires and was told the edges were cupped and many customers had reported the same problem. According to information received from the car dealer and tire dealers in our area, this has been an ongoing problem with the toyo proxes J33, P215/60 R 1694V series tire. The toyo cooperation will only cover 50% of replacement cost on a tire with 17,000 miles, 6/32 remaining tread. There should be a recall for these tires, they are unsafe tires and an added expense for the consumer. After a little research I have found four other customers who had the same problem with toyo tires, two whom had more miles than what I reported had there tires replaced with no additional charges. It is not right for the consumer to pay for manufacturer defect and workmanship.
- Jackson, MS, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Boynton Beach, FL, USA