10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lexus ES 300 steering problems

steering problem

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2002 Lexus ES 300 Owner Comments

problem #4

Dec 212020

ES 300

  • 0 miles

A D V E R T I S E M E N T S

I tried to start my car out of no where it wouldn't start no warning or anything I checked the starter that wasn't it I'm not sure off it's the engine or an electrical problem

- University City, MO, USA

problem #3

Jun 202020

ES 300 6-cyl

  • 151,000 miles
Car began to lurch, stopped, smoke and flames began coming out of front of car. Fire enlarged, several small explosions. Firemen put out fire, but front half of car totally burnt.

- Los Angeles, CA, USA

problem #2

Jan 172010

ES 300

  • 38,000 miles
The contact owns a 2002 Lexus ES300. While driving at speeds of 5 mph and exiting onto a ramp in light rain, the contact loss control of the vehicle. The vehicle crashed into the left railing. The contact did not sustain any injuries. The vehicle was towed to a local service shop. No repairs were made to the vehicle to date. The failure and current mileages were under 38,500. Updated 03/04/10.

- Whittier, CA, USA

problem #1

Aug 112003

ES 300

  • miles
Car pulls very hard to left on highway. Dealer has tried to correct this by alignments, new tires and switching tires. If I am on the highway in the left lane, I will never have to turn left! even on a left hand curve, I have to turn right to keep from going off of the left side of the highway. ***note the 3 loaner ES300's did the same thing. Lexus customer service has told me that this is the way the car is designed! I have gotten the car to track somewhat better by switching my tires, but now I can't rotate the tires! frustrated!

- Wrentham, MA, USA

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