This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problems with 2002 Lexus ES300 sedan. The brake problem seemed to be corrected. (due to vibration when the brakes were applied) the consumer was concerned with the general public who's vehicle may be affected by the defect. The consumer was informed by the dealer that the wrong brake pads were placed on the vehicle during assembly. They will not hold up to the pressure and heat. New brake pads were supposed to be installed in replace of the defective pads.
- Sumner, WA, USA
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- Sumner, WA, USA