This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was in an accident and the air bag did not deploy. Therefore I was thrown into the steering wheel and sustained an injury to my head and eye. I was traveling 45 mph before breaking and contact.
The contact owns a 2001 Lexus ES300. While driving 55 mph, the contact's daughter was involved in a three vehicle crash. The first vehicle slammed on its brakes and caused the second vehicle to strike the bumper of the first vehicle. The contact's daughter then crashed into the rear of the second vehicle. The air bags failed to deploy in the third vehicle and no warning lights illuminated. The vehicle was towed to the insurance company's service center for repair. The manufacturer was notified after the repair was made and they stated that nothing could be done because the vehicle had been repaired. A police report was filed. The contact's daughter was injured. The failure mileage was 99,000 and the current mileage was unavailable.
Airbags did not deploy during accident of frontal damage and vehicle was totaled out by insurance company and wife chest was bruised by steering wheel because airbags did not come out.
- Newark, NJ, USA
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- Columbia, SC, USA