This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Lexus ES300. While the contact was pulling out of a parking spot the contact noticed that the brakes suddenly stopped functioning causing the vehicle to crash into a wall. The vehicle has not been diagnosed by the dealership and there were no prior warnings. The contact sufferd minor injuries to the chest and a police report was not filed for the crash. The current and failure mileages were 40000. Updated 3/16/10 updated 09/30/10
: the contact stated that the brakes squeeked right after the vehicle was purchased. The dealer replaced the rotors in April of 2006 however there was no brake failure. The brake light did illuminated. Although the vehicle was driven on normal road conditions, the dealer determined that the brakes had been worn by 70% within one year. The vehicle also had realignment work performed. There was also a problem with the electrical system. The vehicle has been through 2 batteries including the one that the vehicle was purchased with. The dome light infrequenlty works even though the bulb and fuse have been changed. There was also some type of a fuel problem that combined with the electrical problem caused the vehicle to be towed 6 times within 5000 miles.
Intermittently while driving at any speed and applying the brakes, the pedal went to the floor with no brake at all. Resulting in an extended stopping distance. Dealer has inspected the vehicle several times and could not duplicated or correct the problem.
While driving home from a restaurant vehicle took a different course. It locked up, brakes failed to stop vehicle and it collided into a neighbor's house. Upon impact, air bags did not deploy, driver sustained minor injuries to neck and back. Mr...
- Goose Creek, SC, USA
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- Corona, CA, USA