This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On or about October 22, 2007 the driver's seat belt on 1999 Lexus ES300 would not buckle as the female(console side)part of the seat belt would not return all the way up -the red button remained part way down. It was replaced with a Lexus part no. 73240-33010-A0, belt assy, frt St, by the complainant and upon examination of the removed part, a broken off piece of red plastic similar in nature to that of the buckle release was caught in the assembly. When the piece of red plastic was removed from the assembly, the latch(buckle) again appeared to be working normally. This failure rendered the vehicle unsafe to drive until it could be replaced.
- Syosset, NY, USA
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- Syosset, NY, USA