This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1998 Lexus ES300. In November 2003, my car was serviced under Lexus' spa program due to engine oil gelling/sludge. Now, 3 years later, the engine seized. This is a direct and consequential result of driving the car for 76K miles with a gelling issue. The damage had been done and this was a latent defect. We took the car to the Lexus dealer and had it serviced three weeks ago, spent $700 on it, drove it off the lot and 20 minutes later the engine seized. They now want $5K to put a used engine in it with 130K miles on it. Lexus corporation was useless and they basically said no matter if the seize was caused by the gelling or not, because the car had so many miles on it they were not willing to "assist". beware of Lexus of seattle - they are crooks!
Consumer 1998 Lexus 300 ES check engine light illuminated knocked and died while pulling to the side of the road. ***** the consumer was informed the engine had completely seized. The repair facility recommended a new engine. After the replacement engine was installed in Dec 2004, the vehicle was inspected on February 11, 2005 and the mechanic noticed oil leaks around the valve cover and oil pan areas. The brakes and calipers had to be replaced.
A D V E R T I S E M E N T S
- Mukilteo, WA, USA