This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 65 mph engine check light appeared on the dashboard and remained on. Consumer noticed blue smoke coming from the tail pipe. Consumer was able to drive the vehicle to the dealer for inspection, and mechanic determined that the engine needed to be replaced due to sludge inside of the engine.
Consumer stated that he was having a problem with trying to get vehicle repaired properly. Engine continued knocking, and had been given several reasons by dealer why this was happening. Consumer spent approximately $3000 to have repairs done, but the repairs had not corrected the problem. Took vehicle to a mechanic and was told that the repairs were not done properly. Had to have the new fuel injection system replaced. Consumer took vehicle to another mechanic and was told the same thing. Also, consumer spoke to the Lexus manufacturer but did not receive any support. He felt that he was being ripped off.
- Kenner, LA, USA
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- Bellows Falls, VT, USA