This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine failed (seized up) due to oil sludge, despite the fact that the car's oil had been regularly changed. In fact, the car's oil was changed every 3-4,000 miles, not every 5,000 as recommended by Lexus. Car was also completely serviced by Lexus at 70,000 miles and they obviously didn't look at the engine very well... there must have been evidence of sludge by that time.
My oil light came on in March. I took the car to the Lexus dealer on 141 in norcross because I knew my 3 year warrenty ran out in May. The Lexus dealer told me that the oil was not flowing properly. He suggested the previous owner did not change the oil and the oil became caked to the engine. The oil was then braking up in pieces and clogging the engine. He said I needed to get another car. I still had payments left (around 6K) and could not afford it. In October, the engine broke. I called Lexus and they told me they can't to anything for me. They wanted 11.5K for a new engine. I had to pay $5,037.49 for a new engine to baron's garage. I changed my oil religiously every 3,000 miles. Please call me at 678-642-9913, I want my money refunded
"check engine" light illuminates intermittently, blue exhaust smoke on startup, excessive oil consumption, gelled oil or sludge present beneath oil filler cap on valve cover after going to Lexus the best they would offer was to eat the parts cost, about $500 but I would still have to pay $1500 for a head job that anyone else charges $950 for
Engine oil sludge we spent a total of $2716 for a used engine, the mileage 109,313, I bought the engine on March 10, 2003....and the breakdown occured about a week prior..
A D V E R T I S E M E N T S
- Alpharettta, GA, USA