10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Lexus ES 250 seat belts / air bags problems

seat belts / air bags problem

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2021 Lexus ES 250 Owner Comments

problem #2

Feb 122024

ES 250

  • miles

A D V E R T I S E M E N T S

I received a letter that my vehicle is subject to a recall for "passenger airbag may not deploy". I contacted my dealer and they said there is not a remedy at they do not know when the remedy will be available. Possibly not until 3rd quarter of 2024. I asked what if the airbag is needed to deploy while they figure out a remedy, they stated. "We HOPE this does not happen". Offering me nothing but hope that no one dies from their error. It is nice to know that Lexus offers HOPE instead of safety for me and my family.

- Holiday, FL, USA

problem #1

Feb 142024

ES 250

  • 0 miles
The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Houston, TX, USA

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