TSB List for the 2016 Land Rover Range Rover Evoque
Technical Service Bulletins (TSBs) for the 2016 Range Rover Evoque are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
The steering wheel right control switch and/or paddle shifters may be inoperative and navigation of the Instrument Cluster menu using the steering wheel controls is not possible. Read More »
The steering wheel right control switch and/or paddle shifters may be inoperative and navigation of the Instrument Cluster menu using the steering wheel controls is not possible. Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
"ISSUE WHEN REMOVING THE TRANSPORTATION STEERING WHEEL COVER, RESIDUE FROM THE COVER MAY BE FOUND LEFT ON THE STEERING WHEEL. CAUSE DEGRADATION OF THE PROTECTIVE COVER IN CERTAIN CLIMATIC CONDITIONS. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 ? [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
"SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR ... Read More »
"SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR BUSHING(S) MAY BE EVIDENT AT LOWER AMBIENT TEMPERATURES. CAUSE: THIS MAY BE CAUSED BY 'STICK/SLIP' BETWEEN THE STABILIZER BAR BUSHING AND THE STABILIZER BAR. Read More »
"ISSUE: DEALERS HAVE REPORTED CASES WHERE CUSTOMERS MAY REPORT AN HILL DESCENT CONTROL OR SLIP CONTROL SYSTEM WARNING LIGHT SHOWING ON THE INSTRUMENT PANEL. Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SITUATION: CORROSION MAY BE EVIDENT ON THE REAR BRAKE DISCS, WHICH MAY ALSO BE ACCOMPANIED BY A GRINDING NOISE AND/OR VIBRATION/JUDDER WHILE BRAKING. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
"SITUATION: A ?GROAN?, ?DRONE?, ?HONK?, AND/OR ?GRAUNCH? NOISE MAY BE HEARD FROM THE REAR BRAKES, MOST NOTICEABLE DURING LIGHT BRAKING WHEN REVERSING AFTER AN INITIAL START IN COLDER AMBIENT TEMPERATURES. Read More »
SITUATION: CORROSION MAY BE EVIDENT ON THE REAR BRAKE DISCS, WHICH MAY ALSO BE ACCOMPANIED BY A GRINDING NOISE AND/OR VIBRATION/JUDDER WHILE BRAKING. Read More »
"SITUATION: A ?GROAN?, ?DRONE?, ?HONK?, AND/OR ?GRAUNCH? NOISE MAY BE HEARD FROM THE REAR BRAKES, MOST NOTICEABLE DURING LIGHT BRAKING WHEN REVERSING AFTER AN INITIAL START IN COLDER AMBIENT TEMPERATURES. Read More »
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Read More »
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving ... Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: A RATTLE NOISE MAY BE EVIDENT FROM THE ENGINE COMPARTMENT AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE (DTC) THAT MAY BE LOGGED INCLUDE P0016, P0017, P0026, OR P0341. Read More »
"ISSUE: ?ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. ?P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM)." Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
"ISSUE: JLR HAVE RECIEVED A NUMBER OF REPORTS DETAILING CONCERN THAT THE PLANT FILLED ENGINE OIL OF THE 2.0GTDI ENGINE APPEARS TO BE CONTAMINATED. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
"ISSUE: THE CUSTOMER REPORTS AN UNUSUAL SOUND COMING FROM THE ENGINE AREA WHILE DRIVING. CAUSE: INVESTIGATIONS SHOW THE BOLTS THAT CONNECT THE TURBOCHARGER TO THE DOWNPIPE (2.0L GTDI GASOLINE ENGINES) OR TURBOCHARGER TO MANIFOLD (2. Read More »
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & P2096-00 AND OR P2097- 00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. Read More »
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 ... Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE FAULTY VEHICLES ARE PERFORMING TWO SUCCESSIVE FAST PATH ADAPTIONS FOR SECONDARY FUELING TRIM. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE FAULTY VEHICLES ARE PERFORMING TWO SUCCESSIVE FAST PATH ADAPTIONS FOR SECONDARY FUELING TRIM. Read More »
"CONCERN: DISCOVERY SPORT (LC) 2015 & 2016MY & RANGE ROVER EVOQUE (LV) 2014MY ONWARDS FITTED WITH 9HP48 9-SPEED AUTOMATIC TRANSMISSION: RETAILERS REPORTING THESE VEHICLES ARE FLAGGING THE FOLLOWING (TCM) TRANSMISSION CONTROL MODULE DTC?S ... Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE FAULTY VEHICLES ARE PERFORMING TWO SUCCESSIVE FAST PATH ADAPTIONS FOR SECONDARY FUELING TRIM. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P209600 OR P209700 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
"ISSUE: ?ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. ?P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM)." Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
SITUATION: THE MESSAGE ?2 WHEEL DRIVE ONLY, TRACTION REDUCED? MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER. THERE MAY ALSO BE AN OIL SMELL IN THE VEHICLE CABIN. Read More »
SITUATION: ON VEHICLES FITTED WITH ACTIVE DRIVELINE, THE MESSAGE 'TWO WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
"SITUATION: UPON ROUTINE MAINTENANCE, A TECHNICIAN MAY FIND OIL WEEPING FROM THE ACTIVE DRIVELINE POWER TRANSFER UNIT (PTU). CAUSE: THIS MAY BE CAUSED BY OIL WEEPING FROM THE DETENT SEALING CAP." Read More »
SITUATION: THE MESSAGE ?2 WHEEL DRIVE ONLY, TRACTION REDUCED? MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER. THERE MAY ALSO BE AN OIL SMELL IN THE VEHICLE CABIN. Read More »
"SITUATION: A ""RATTLE"" NOISE FROM THE ENGINE COMPARTMENT OR FROM THE UNDERBODY AREA MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY REDUCED CLEARANCE BETWEEN THE DRIVESHAFT-REAR AND THE DRIVESHAFT-REAR HEAT SHIELD. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
Customer experiences, a??Low battery messagea?? on the Instrument Panel, and is unable to start the vehicle. No associated DTCa??s flagged. Read More »
Customer experiences, a??Low battery messagea?? on the Instrument Panel, and is unable to start the vehicle. No associated DTCa??s flagged. Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
The steering wheel right control switch and/or paddle shifters may be inoperative and navigation of the Instrument Cluster menu using the steering wheel controls is not possible. Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM. Read More »
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM. Read More »
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... Read More »
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be stored in the Telematics Control Module (TCU). Read More »
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, ... Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM). Read More »
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 ... Read More »
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank ... Read More »
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing ... Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
ISSUE: CUSTOMERS ARE REPORTING THAT THE FOLDING CONVERTIBLE TOP (ROOF) IS NOT OPERATING. THEY MAY ALSO REPORT AN ERROR MESSAGE "TOP IS NOT LOCKED, LESS THAN 50KM/H DRIVE". Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE FAULTY VEHICLES ARE PERFORMING TWO SUCCESSIVE FAST PATH ADAPTIONS FOR SECONDARY FUELING TRIM. Read More »
DESCRIPTION OF ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHERE FAULTY VEHICLES ARE PERFORMING TWO SUCCESSIVE FAST PATH ADAPTIONS FOR SECONDARY FUELING TRIM. Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE. Read More »
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT INTERMITTENTLY A ?LOW BATTERY WARNING? MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER MESSAGE CENTRE, WHEN THE VEHICLE IGNITION IS SWITCHED ON AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & P2096-00 AND OR P2097- 00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: L405 ? RANGE ROVER: FROM 14MY ONWARDS L494 ? RANGE ROVER SPORT: FROM 14MY ONWARDS L538 ? RANGE ROVER EVOQUE: FROM 14MY ONWARDS L550 ? LAND ROVER SPORT: FROM 15MY ONWARDS WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) ... Read More »
"SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT." Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is ... Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. Read More »
"SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR ... Read More »
DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START ... Read More »
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: ?THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY ... Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
"DESCRIPTION OF ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE ... Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P209600 OR P209700 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). Read More »
"ISSUE: ?ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. ?P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM)." Read More »
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT AFTER SETTING A SCREENSAVER ON THE INFOTAINMENT SYSTEM TOUCH SCREEN DISPLAY, AT THE NEXT IGNITION CYCLE THE SCREENSAVER HAS RETURNED TO A BLANK SCREEN (THE SCREENSAVER WILL NOT SAVE). Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START ... Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: L405 ? RANGE ROVER: FROM 14MY ONWARDS L494 ? RANGE ROVER SPORT: FROM 14MY ONWARDS L538 ? RANGE ROVER EVOQUE: FROM 14MY ONWARDS L550 ? LAND ROVER SPORT: FROM 15MY ONWARDS WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) ... Read More »
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 ? [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
"SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT." Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident Read More »
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS." Read More »
"ISSUE: VISIBLE CRACK IN WINDSCREEN WITHIN THE AREAS OF THE TOP CORNERS. SEE ATTACHED PHOTOGRAPH. NO IMPACT DAMAGE VISIBLE. CAUSE: ENGINEERING IS INVESTIGATING THE ISSUE." Read More »
ISSUE: CUSTOMERS ARE REPORTING THAT THE FRONT WINDOWS OF THE EVOQUE CONVERTIBLE DO NOT LOWER FULLY. THE WINDOW REMAINS APPROXIMATELY 25MM ABOVE THE WAIST LINE OF THE DOOR. Read More »
"ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE. CAUSE: THE GLASS, WHEN INSPECTED, SHOWS CLEAR IMPACT MARKS WHERE AN OBJECT HAS HIT THE GLASS INITIATING THE CRACK. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE. Read More »
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS." Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident. Read More »
Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir. Read More »
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM. Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident. Read More »
Water ingress into the rear footwell(s) of the passenger compartment and/or audible water movement from the rear when driving may be evident. Read More »
A 'creak' or 'squeak' noise may be evident from the rear of the vehicle, more noticeable on uneven road surfaces and during cold ambient temperatures. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
"SITUATION: A ""RATTLE"" NOISE FROM THE ENGINE COMPARTMENT OR FROM THE UNDERBODY AREA MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY REDUCED CLEARANCE BETWEEN THE DRIVESHAFT-REAR AND THE DRIVESHAFT-REAR HEAT SHIELD. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE AN UNWANTED 'CHIRP' NOISE IS HEARD WHEN THE VEHICLE IS SUBJECT TO MOISTURE, AS IN RAIN OR BEING WASHED. Read More »
Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors. Read More »
Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar occasions where water has been applied to the rear of the vehicle) when the Smart Key is within 1.2m of the tailgate. Read More »
ISSUE: CUSTOMER MAY EXPRESS CONCERN WITH THE TAILGATE: ?FUNCTIONALITY ? DIFFICULT TO OPEN/CLOSE.?CONTACT BETWEEN THE TAILGATE AND OTHER PANELS RESULTING IN PAINT RUB.?DAMAGED TAILGATE LATCH COVER AND/OR STRIKER. Read More »
ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ?INPUT THE PIN CODE?. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE AN UNWANTED 'CHIRP' NOISE IS HEARD WHEN THE VEHICLE IS SUBJECT TO MOISTURE, AS IN RAIN OR BEING WASHED. Read More »
"ISSUE: 16MY CUSTOMERS ARE REPORTING AN UNNECESSARY MISLOCK CHIRP/HORN SOUNDING WHILST DRIVING, WASHING OR DURING RAINING CONDITIONS. CAUSE: THE TAILGATE GESTURE SENSITIVITY CAN DETECT WATER PASSING OVER THE BUMPER(S). Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
ISSUE: CUSTOMERS ARE REPORTING THAT THE FOLDING CONVERTIBLE TOP (ROOF) IS NOT OPERATING. THEY MAY ALSO REPORT AN ERROR MESSAGE "TOP IS NOT LOCKED, LESS THAN 50KM/H DRIVE". Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASSES HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. Read More »
"ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. Read More »
DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START ... Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
ISSUE: CUSTOMER MAY EXPRESS CONCERN WITH THE TAILGATE: ?FUNCTIONALITY ? DIFFICULT TO OPEN/CLOSE.?CONTACT BETWEEN THE TAILGATE AND OTHER PANELS RESULTING IN PAINT RUB.?DAMAGED TAILGATE LATCH COVER AND/OR STRIKER. Read More »
"ISSUE: 16MY CUSTOMERS ARE REPORTING AN UNNECESSARY MISLOCK CHIRP/HORN SOUNDING WHILST DRIVING, WASHING OR DURING RAINING CONDITIONS. CAUSE: THE TAILGATE GESTURE SENSITIVITY CAN DETECT WATER PASSING OVER THE BUMPER(S). Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
"ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
"SITUATION: THE FRONT SEAT CUSHION COVER(S) MAY APPEAR WRINKLED. CAUSE: THIS MAY BE CAUSED BY VARIATION IN THE DENSITY OF THE FIBER STRUCTURE WITHIN ONE HIDE AND/OR FROM HIDE-TO-HIDE CREATING A WRINKLED APPEARANCE ON LAMINATED LEATHER. Read More »
"SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT ... Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message ... Read More »
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving ... Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
The steering wheel right control switch and/or paddle shifters may be inoperative and navigation of the Instrument Cluster menu using the steering wheel controls is not possible. Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle. Read More »
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to ... Read More »
Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE EVAPORATIVE EMISSION CANISTER HOSE MAY SHOW SIGNS OF OZONE CRACKING. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE FAULTY VEHICLES ARE PERFORMING TWO SUCCESSIVE FAST PATH ADAPTIONS FOR SECONDARY FUELING TRIM. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASSES HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER WILL NOT REMAIN LATCHED WHEN USING THE OPEN/CLOSE FUNCTION. Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER WILL NOT REMAIN LATCHED WHEN USING THE OPEN/CLOSE FUNCTION. Read More »
"ISSUE: AT 16MY THE RETAILER PDI PROCESS HAS BEEN UPDATED TO INCLUDE A NEW WI-FI FEATURE. CAUSE: CERTAIN 16MY LAND ROVERS WILL NOW BE OPTIONALLY EQUIPPED WITH WI-FI (SEE MARKETING BULLETIN MPR15-21ANNOUNCING INCONTROL WI-FI). Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
The steering wheel right control switch and/or paddle shifters may be inoperative and navigation of the Instrument Cluster menu using the steering wheel controls is not possible. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT AFTER SETTING A SCREENSAVER ON THE INFOTAINMENT SYSTEM TOUCH SCREEN DISPLAY, AT THE NEXT IGNITION CYCLE THE SCREENSAVER HAS RETURNED TO A BLANK SCREEN (THE SCREENSAVER WILL NOT SAVE). Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD ... Read More »
"DESCRIPTION OF ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE ... Read More »
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT AFTER SETTING A SCREENSAVER ON THE INFOTAINMENT SYSTEM TOUCH SCREEN DISPLAY, AT THE NEXT IGNITION CYCLE THE SCREENSAVER HAS RETURNED TO A BLANK SCREEN (THE SCREENSAVER WILL NOT SAVE). Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. Read More »
DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START ... Read More »
"ISSUE. INADVERTENT AUDIBLE SIGNAL WHILST DRIVING IN WET CONDITIONS. CAUSE. SENSITIVITY OF THE GESTURE CONTROL SENSORS (HANDS FREE TAILGATE ACCESS) AT THE REAR OF THE VEHICLE." Read More »
"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. Read More »
"ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"ISSUE: AT 16MY THE RETAILER PDI PROCESS HAS BEEN UPDATED TO INCLUDE A NEW WI-FI FEATURE. CAUSE: CERTAIN 16MY LAND ROVERS WILL NOW BE OPTIONALLY EQUIPPED WITH WI-FI (SEE MARKETING BULLETIN MPR15-21ANNOUNCING INCONTROL WI-FI). Read More »
"SITUATION: THE HEAD UP DISPLAY (HUD) MAY TAKE A LONGER-THAN-EXPECTED PERIOD OF TIME TO DISPLAY IN HIGHER AMBIENT TEMPERATURES. CAUSE: THIS MAY BE CAUSED BY THE THRESHOLD TEMPERATURE FOR THE RED LASER DIODE TO TURN ON BEING TOO LOW. Read More »
"ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident. Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker. Read More »
Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors. Read More »
Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased. Read More »
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor. Read More »
The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Read More »
"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. Read More »
"ISSUE COMPLAINTS OF NOISE FROM HEATER/ AIR-CONDITIONING BLOWER MOTOR. CAUSE ENGINEERING INVESTIGATIONS HAVE FOUND THAT THE NOISE MAY POSSIBLY IN SOME CIRCUMSTANCES, BE CAUSED BY LOOSE OBJECTS OR MATERIAL WITHIN THE BLOWER MOTOR ... Read More »
