"ISSUE:
THERE IS A HIGH PERCENTAGE OF WINDOW REGULATORS /
MOTORS BEING REPLACED. WHEN TESTED BY THE SUPPLIER THEY
ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT.
IN AN ATTEMPT TO ACCURATELY DIAGNOSE AND PREVENT THE
UNNECESSARY REPLACEMENT OF PARTS, THIS SSM HAS BEEN
RELEASED TO REQUEST DEALERS TO CONSIDER THE FOLLOWING IN
THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR
CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR
OR MOTOR.
CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:-
A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES
UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL.
B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING.
C. RATTLE OR NOISE DURING WINDOW OPERATION."
