Technical Service Bulletins (TSBs) for the 2017 Range Rover are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
There is an increased noise when turning the steering wheel and a notchy feel to the steering. This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or ... Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps. Read More »
A customer may report a hum/groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps. Read More »
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps. Read More »
ARC Moan - Customer reports noise as a Hum / Whine / Moan. The noise typically occurs when the ARC system is hot, ( fluid above 60 degC ) when coming to rest and for up to 15 seconds after the vehicle stops. Read More »
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Read More »
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars. Read More »
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars. Read More »
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars. Read More »
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars. Read More »
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight ... Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish. Read More »
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish. Read More »
Issue: A customer may report that one or both of the messages "Suspension fault, Drive with care." or "Adaptive dynamics fault" are displayed intermittently on the Instrument Cluster. Read More »
Issue: Suppliers of the Range Rover Evoque (L538) front and rear Dynamic Suspension dampers have identified a defect in the manufacturing process whereby some components may not have been fully assembled during certain build periods. Read More »
Issue: Dynamic Response fluid leaking from the reservoir cap and / or suspension fault warning on the Instrument Pack with the following Diagnostic Trouble Codes (DTCs) C1119-09, C1B11-62, C1046-91, C104A-94, C104B-94, C104C-94, C1049-94 ... Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Read More »
On vehicles installed with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate ... Read More »
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish. Read More »
Situation: One or more of the following issues may be present from the rear brake system: * A "roan", "drone", "honk", and/or "graunch" noise during light braking when reversing; most noticeable after an initial start in colder ambient ... Read More »
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle ... Read More »
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the autonomous Emergency Braking (AEB) is ... Read More »
Issue: During standard vehicle operation, it may be possible that customers driving RR Evoque or LR Discovery Sport vehicles may observe noises from the braking system. Read More »
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. Read More »
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle ... Read More »
SITUATION: A noise from the front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop. Read More »
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle ... Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop. Read More »
"SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL' NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE ... Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
"SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL' NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE ... Read More »
Situation: Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking. Read More »
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM. This is usually not paired with any Red/Amber warnings for unsuccessful regeneration. Read More »
The Check Engine Lamp is on and the vehicle is running rough. DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed. Read More »
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then will jump and accelerate Read More »
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code (DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored. Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
Issue: Customer may report a driveline noise during re-application of throttle at low speed. This concern can be described as Shock/Clunk, Tip In Clonk. The concern is specific to vehicles fitted with Euro 5 AJ126 Supercharged engine only. Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. Read More »
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. Read More »
Issue: Land Rover have received reports that the engine oil level display on the Instrument Cluster intermittently shows that the oil level is above maximum, depending on oil temperature. Land Rover is currently investigating the reports. Read More »
Issue: Customer may complain of being unable to check the oil level via the Instrument Cluster (IC) or that an oil level monitoring fault is displayed. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, have incorrectly mapped ... Read More »
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the ... Read More »
Issue: Evoque or Discovery Sport 2.0L gasoline engines - the customer reports Check Engine Lamp. DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions). Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, have incorrectly mapped Diagnostic Trouble Codes (DTC) applied to ... Read More »
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the ... Read More »
ISSUE: CUSTOMER MAY REPORT MIL (MALFUNCTION INDICATOR LIGHT) AND / OR A RESTRICTED PERFORMANCE WARNING ON THEIR INSTRUMENT DISPLAY. DTC'S MAY BE FLAGGED P0404-77/84, P042E-72 OR P042F-73. Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Read More »
SITUATION: THE ENGINE SPEED MAY DROP (APPROXIMATELY 300400 RPM) DURING WINDSHIELD WIPER OPERATION. THE ISSUE IS MORE LIKELY WHEN HIGH ELECTRICAL DEMAND SYSTEMS SUCH AS HEATED WINDSHIELD, HEATED SEATS, LIGHTS, ETC. ARE BEING USED. Read More »
Issue: During extremely cold weather (below minus 15 degree Celsius/5degrees Fahrenheit) Diesel engines can experience difficulties with starting due to fuel supply issues to engine Read More »
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341. Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P249C-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). DTC P2BAE AND/OR P2BAF MAY ALSO BE STORED IN THE PCM. Read More »
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and a??Restricted Performancea?? on the instrument cluster and P0234-77 stored in the PCM Read More »
A noise from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Read More »
A noise coming from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. Read More »
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Read More »
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay. Read More »
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. Read More »
Situation: A 'Coolant Level Low' warning message may be displayed on the Instrument Cluster (IC). Upon further inspection, the coolant level in the coolant expansion tank is at the correct level (between the MIN and MAX indicator marks). Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
An 'Engine oil overfill' warning message may be displayed on the Instrument Cluster (IC). This warning could occur when the engine oil is warm/hot. Read More »
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may ... Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp ... Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may ... Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp ... Read More »
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
A noise coming from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM). Read More »
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with 'No Engine Restarts in XXX miles. Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster. Read More »
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the ... Read More »
Situation: A rattle noise from underneath the rear of the vehicle may be evident. Upon further inspection the exhaust system rear heat shield is found to be cracked. Read More »
Situation: A rattle noise from underneath the rear of the vehicle may be evident. Upon further inspection the exhaust system rear heat shield is found to be cracked. Read More »
The Check Engine Lamp is on and the vehicle is running rough. DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed. Read More »
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. Read More »
Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir. Read More »
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly ... Read More »
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. Read More »
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy Read More »
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module (PCM) which may be accompanied with DTCs P2463-00 and P246B-00. Read More »
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »
Check Engine Light illuminated - P2002-00 for DPF Efficiency below threshold is stored in the PCM. This is usually not paired with any Red/Amber warnings for unsuccessful regeneration. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored. Read More »
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM). Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. Read More »
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
DESCRIPTION OF ISSUE A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and the engine ground fastener located on the transmission may not have ... Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly ... Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM). Read More »
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code (DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored. Read More »
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
An 'Engine oil overfill' warning message may be displayed on the Instrument Cluster (IC). This warning could occur when the engine oil is warm/hot. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and the 'Check Gas Cap' warning message does not display. Read More »
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P249C-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). DTC P2BAE AND/OR P2BAF MAY ALSO BE STORED IN THE PCM. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy Read More »
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly ... Read More »
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC). Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »
When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM) are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only. Read More »
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Read More »
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Read More »
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM). Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked. Read More »
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may ... Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp ... Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Read More »
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... Read More »
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be stored in the Telematics Control Module (TCU). Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM). Read More »
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 ... Read More »
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, ... Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM). Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code (DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored. Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM). Read More »
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank ... Read More »
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Instrument Cluster 'Distance to Service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Instrument Cluster 'Distance to Service' message displays but then the kilometers/miles changes to ... Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar occasions where water has been applied to the rear of the vehicle) when the Smart Key is within 1.2m of the tailgate. Read More »
Issue: A customer may report that one or both of the messages "Suspension fault, Drive with care." or "Adaptive dynamics fault" are displayed intermittently on the Instrument Cluster. Read More »
Issue: A customer may express a concern that the instrument cluster displays the cruise control value all the way down to 10MPH or 10KPH but the cruise control value is not displayed on Head Up Display below 20MPH or 20KPH. Read More »
Situation: One or more of the following may be evident: ? The engine does not start; ? The engine lacks power; and/or ? The engine runs rough. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with 'No Engine Restarts in XXX miles. Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which require a Deployable Towbar Control Module (DTCM) software update to address deployable side steps which do not stow and, in some ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the autonomous Emergency Braking (AEB) is ... Read More »
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the Personal Subscriber Identity Module (PSIM) card ... Read More »
Issue: A customer may report that during the first ignition cycle after pairing their phone to the vehicle the Touch Screen displays the phone name as it?s Bluetooth MAC address, e.g 56:DA:12:CB:85:06. Read More »
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the ... Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ... Read More »
SITUATION: THE ENGINE SPEED MAY DROP (APPROXIMATELY 300400 RPM) DURING WINDSHIELD WIPER OPERATION. THE ISSUE IS MORE LIKELY WHEN HIGH ELECTRICAL DEMAND SYSTEMS SUCH AS HEATED WINDSHIELD, HEATED SEATS, LIGHTS, ETC. ARE BEING USED. Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Read More »
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Instrument Cluster 'Distance to Service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Instrument Cluster 'Distance to Service' message displays but then the kilometers/miles changes to ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where depending on the type and style of driving that the vehicle is subjected to, the 'Service Required' message may be displayed on the Instrument ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where depending on the type and style of driving that the vehicle is subjected to, the 'Service Required' message ... Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Situation: On vehicles fitted with the InControl? Touch? Information and Entertainment System, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Land Rover logo. Read More »
Issue: L538 & L550 vehicles 14MY Onwards with Active Driveline may exhibit a buzzing type noise from the driveline which may be more noticeable at low speeds ie - cornering. Read More »
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the ... Read More »
SITUATION: On vehicles without a Head Up Display, a creak / rattle / chirp noise may be heard from the base of the windshield / center of the Instrument Panel, near the center air vent. Read More »
Issue: A customer may express a concern that the cruise control value is not displayed on Head Up Display below 20Mph or 20Kph even though the instrument cluster displays the cruise control value down to 10Mph or 10Kph. Read More »
Issue: A customer may report that during the first ignition cycle after pairing their phone to the vehicle the Touch Screen displays the phone name as it?s Bluetooth MAC address, e.g 56:DA:12:CB:85:06. Read More »
Issue: Reports of 'No Engine Restarts in XXX miles. 'Incorrect Diesel Exhaust Fluid Quality Detected' warning message displayed on the Instrument Cluster (IC) and Diagnostic Trouble Code (DTC) P2BA9-00 and/or P2BA9-92 stored in the ... Read More »
Situation: A 'Coolant Level Low' warning message may be displayed on the Instrument Cluster (IC). Upon further inspection, the coolant level in the coolant expansion tank is at the correct level (between the MIN and MAX indicator marks). Read More »
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM). Read More »
Situation: In response to customer feedback on the performance of the InControl? Touch Pro system, Jaguar Land Rover has developed a software upgrade. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select ... Read More »
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which require a Deployable Towbar Control Module (DTCM) software update to address deployable side steps which do not stow and, in some ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range require a Deployable Towbar Control Module (DTCM) software update to address deployable side ... Read More »
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the Personal Subscriber Identity Module (PSIM) card ... Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ... Read More »
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ... Read More »
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER. For example Transportation Mode Enable. Read More »
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER. For example Transportation Mode Enable. Read More »
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
There have been enhancements made to the InControl Touch Pro (ICTP) programming routine for Symptom Driven Diagnostics (SDD). These enhancements include: ?Automatic routine retries within the application. Read More »
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ... Read More »
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient ... Read More »
Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and as a result, when the fabric roof is in the open position, there may ... Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the rear quarter waist finishers may stand proud of the door waist finishers. Read More »
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW ... Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the rear quarter waist finishers may stand proud of the door waist finishers. Read More »
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where hood finisher may detach and the retaining clips must be replaced. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where hood finisher may detach and the retaining clips must be replaced. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and as a result, when the fabric roof is in the open position, there may ... Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar occasions where water has been applied to the rear of the vehicle) when the Smart Key is within 1.2m of the tailgate. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient ... Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, a number of blanking seals have been omitted from the rear wheel ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, a number of blanking ... Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message ... Read More »
Issue: Following replacement of front Air Struts Dealers / Customer may report a noise or a vehicle lean error state. On investigation the front Air Spring is found to be misaligned and damaged. Read More »
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish. Read More »
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in ... Read More »
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 ?Rear Camera - No Signal? and or U1A4B-49 ?Control Module Processor B ? Internal Failure? stored in ... Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC). Read More »
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy Read More »
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 ... Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out. Read More »
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle. Read More »
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) ... Read More »
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System. The surround sound system can be recognised in the Audio Settings menu. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to ... Read More »
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear ... Read More »
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx. Read More »
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the rear quarter waist finishers may stand proud of the door waist finishers. Read More »
Issue: Customers may experience InControl Touch Pro not displaying audio track artwork on the Touch Screen (TS) when using a Universal Serial Bus (USB) flash drive, Compact Disc (CD), external media storage device or Infotainment Master ... Read More »
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl? Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. Read More »
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Read More »
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ... Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 ... Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
In response to customer feedback on the performance of the InControl? Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro system. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Read More »
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery: Video playback not possible ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured with the In Control Touch Pro infotainment system the following message is shown intermittently: "Disc error - Check ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select ... Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select ... Read More »
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured with the In Control Touch Pro infotainment system the following message is shown intermittently: ?Disc error ? Check ... Read More »
SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl? Touch Pro? system. Read More »
Issue When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) ... Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with ... Read More »
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps. Read More »
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis. Read More »
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
SITUATION: The air blowing through the ?A? pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant comfortable temperature in the passenger compartment. Read More »
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. Read More »
DESCRIPTION OF ISSUE A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit condensation on the inside of the High Mounted Stop Lamp (HMSL). Read More »
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit condensation on the inside of the High Mounted Stop Lamp (HMSL). Read More »
Issue: Customers have complained that the voice recognition does not recognise their command using the ?say what they see/Say a Command? function. Accents and regional dialects are not being recognised. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and as a result the folding top mechanism may foul on the folding top ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range which may have been manufactured away from process and as a result the folding top echanism may foul on the ... Read More »
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC). Read More »
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected. Read More »
A musty / mildew / damp odor from the climate control system may be evident when the Air Conditioning (A/C) system is operated when the vehicle is started or after it has been parked for 4 or more hours. Read More »
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel ... Read More »
SITUATION: The air blowing through the ?A? pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant comfortable temperature in the passenger compartment. Read More »
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel ... Read More »
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING ... Read More »
