At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.

- Brooklyn, NY, USA

I have a Range rover evoque 2016. When my car is facing forward on a downward slope in reverse gear, the car will roll forward. When the car is on a downward backward slope facing uphill it will roll backwards. The dealership stated that Land Rover changed the software in the 2016 vehicle which results in this issue. This issue makes the car inherently unsafe in these situations. Jaguar/Land Rover do not acknowledge this to be a fault because it was a software update and is, therefore, part of the operation of this model.

- Doylestown, PA, USA

While dad was loading car for vacation, 3 year old grandson sitting on running board when it retracted. Tiny fingers narrowly escaped as retraction of boards have no safety clearance.

- Longmedow, MA, USA