The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while reversing from a parking spot, the steering wheel seized. There was an abnormal screeching sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the steering rack and the motor had disconnected. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,271.

- Natick, MA, USA

Went to change lanes on highway heard a clunk and lost control of steering. Limped it to off ramp and steering was completely broken. There is only 43000 miles on this and I bought it at 39000

- Marshfield , WI, USA

I was driving from westchester county, NY to long island via I-695 heading toward the throgs neck bridge on 12/12/18. I was in the left lane just before the last exit before the bridge when my dashboard went dark, the red battery light (below the speedometer) came on, I lost power and steering. Luckily a small shoulder opened up and I was able to tug the wheel left to get into the shoulder before my car completely rolled to a stop. I avoided a crash but it was luck. I had to be towed off the highway and back to the dealer. Clearly this was no battery issue (as driving recharges a batter). The dealer's service center diagnosed it as a disconnected vacuum line. The repair notes indicate that it was reconnected using a "zip tie." When I inquired about whether that was the appropriate fix, the dealer sent me lr's technical service bulletin describing the repair for a certain range of vins, including mine. The zip tie is the last step - the bulletin also says the locking ring needs to be discarded and a new one installed. The dealer still has not confirmed with me (2 days later) that they did this. In any event, this is more than a technical service issue; this could be a life or death issue that warrants a recall for affected vehicles.

- Mount Kisco, NY, USA