Technical Service Bulletins (TSBs) for the 2015 Discovery Sport are official communications between Land Rover & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 ? [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. Read More »
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the ... Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. Read More »
Issue: During standard vehicle operation, it may be possible that customers driving RR Evoque or LR Discovery Sport vehicles may observe noises from the braking system. Read More »
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. Read More »
SITUATION: A noise from the front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
"SITUATION: THE PARK ASSIST SYSTEM MAY EXHIBIT INTERMITTENT OPERATION. DURING A SEMI-AUTOMATED PARK ASSIST MANOEUVER, THE SYSTEM MAY BE CANCELLED HALF WAY THROUGH DUE TO AN OBJECT BEING DETECTED WITHIN 30 CM OF THE SIDE OF THE VEHICLE. Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SITUATION: CORROSION MAY BE EVIDENT ON THE REAR BRAKE DISCS, WHICH MAY ALSO BE ACCOMPANIED BY A GRINDING NOISE AND/OR VIBRATION/JUDDER WHILE BRAKING. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
"SITUATION: AFTER SELECTING NEUTRAL (N) DURING AN ECO STOP, THE ENGINE MAY NOT RE-START WHEN THE BRAKE PEDAL IS RELEASED OR THERE MAY BE A FLASHING GEAR SELECTOR LED INDICATOR ON THE INSTRUMENT CLUSTER AND TRANSMISSION CONTROL SWITCH. Read More »
SITUATION: CORROSION MAY BE EVIDENT ON THE REAR BRAKE DISCS, WHICH MAY ALSO BE ACCOMPANIED BY A GRINDING NOISE AND/OR VIBRATION/JUDDER WHILE BRAKING. Read More »
Situation: Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking. Read More »
"SITUATION: AFTER SELECTING NEUTRAL (N) DURING AN ECO STOP, THE ENGINE MAY NOT RE-START WHEN THE BRAKE PEDAL IS RELEASED OR THERE MAY BE A FLASHING GEAR SELECTOR LED INDICATOR ON THE INSTRUMENT CLUSTER AND TRANSMISSION CONTROL SWITCH. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the ... Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Read More »
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving ... Read More »
Issue: Evoque or Discovery Sport 2.0L gasoline engines - the customer reports Check Engine Lamp. DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions). Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required ... Read More »
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the ... Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required ... Read More »
Issue: Customer has observed 'Check Engine Light' - also known as 'Engine Malfunction Indicator Lamp (MIL)' - illuminated in the instrument cluster & DTC P2096-00 and/or P2097-00 is evident in the PCM. Read More »
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341. Read More »
SITUATION: THE PASSIVE UNLOCK/LOCK FUNCTION IS INOPERATIVE AND THE ENGINE DOES NOT START. WHEN THIS OCCURS, THE USE OF THE EMERGENCY KEY BLADE IS NECESSARY TO UNLOCK THE VEHICLE AND THE EMERGENCY START PROCESS MUST BE FOLLOWED FOR THE ... Read More »
SITUATION: A RATTLE NOISE MAY BE EVIDENT FROM THE ENGINE COMPARTMENT AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE (DTC) THAT MAY BE LOGGED INCLUDE P0016, P0017, P0026, OR P0341. Read More »
"ISSUE: ?ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. ?P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM)." Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE POLYVINYL CHLORIDE (PVC) TAPE INSTEAD OF ANTI-ABRASION TAPE HAS BEEN USED ON AN ENGINE BAY HARNESS. Read More »
"ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: ? P008A, ? P008B, ? P2542. Read More »
"ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A ?NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION? WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER ... Read More »
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay. Read More »
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. Read More »
"ISSUE: JLR HAVE RECIEVED A NUMBER OF REPORTS DETAILING CONCERN THAT THE PLANT FILLED ENGINE OIL OF THE 2.0GTDI ENGINE APPEARS TO BE CONTAMINATED. Read More »
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & P2096-00 AND OR P2097- 00 IS EVIDENT IN THE PCM. Read More »
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
SERVICE ACTION Q499: EARLY-LIFE CORROSION TO BRACKETS WELDED TO FUEL TANK SHIELD - UPDATE A potential issue has been identified on 2015 model year Discovery Sport (L550) where one or more of the four fuel tank shield brackets may ... Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION. Read More »
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR DISCOVERY SPORT (L550) WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION." Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION. Read More »
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR DISCOVERY SPORT (L550) WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION." Read More »
"DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR DISCOVERY SPORT (L550) WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION." Read More »
"SITUATION: THE INSTRUMENT CLUSTER FUEL GAUGE MAY READ 'E' (EMPTY) BUT THE FUEL TANK IS UNABLE TO BE FILLED WITH 70 LITERS OF FUEL. CAUSE: THIS MAY BE CAUSED BY THE CALIBRATION OF THE FUEL GAUGE." Read More »
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. Read More »
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. Read More »
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 ... Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Issue: A small volume of 14 model year (MY), 15MY Evoque (L538) and 15MY Discovery Sport (L550) vehicles are flagging the following TCM DTC codes during SDD DTC read (which are all related to 9HP48 automatic transmission). Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft. Read More »
"ISSUE: A SMALL VOLUME OF 14 MODEL YEAR (MY), 15MY EVOQUE (L538) AND 15MY DISCOVERY SPORT (L550) VEHICLES ARE FLAGGING THE FOLLOWING TCM DTC CODES DURING SDD DTC READ (WHICH ARE ALL RELATED TO 9HP48 AUTOMATIC TRANSMISSION). Read More »
"ISSUE: ON A SMALL NUMBER OF L538 EVOQUE AND L550 DISCOVERY SPORT VEHICLES (14 AND 15 MODEL YEAR), DTC P0936-64 MAY BE STORED IN THE TCM. CAUSE: INTERNAL TRANSMISSION DIAGNOSTICS HAVE BEEN TRIGGERED. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
A customer may express a concern that the Malfunction Indicator Lamp (MIL) is illuminated, no other symptoms are noted, for example there is no restricted performance/lack of engine power. Read More »
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
ISSUE: A SMALL VOLUME OF 14 MODEL YEAR (MY), 15MY EVOQUE (L538) AND 15MY DISCOVERY SPORT (L550) VEHICLES ARE FLAGGING THE FOLLOWING TCM DTC CODES DURING SDD DTC READ (WHICH ARE ALL RELATED TO 9HP48 AUTOMATIC TRANSMISSION). Read More »
"CONCERN: DISCOVERY SPORT (LC) 2015 & 2016MY & RANGE ROVER EVOQUE (LV) 2014MY ONWARDS FITTED WITH 9HP48 9-SPEED AUTOMATIC TRANSMISSION: RETAILERS REPORTING THESE VEHICLES ARE FLAGGING THE FOLLOWING (TCM) TRANSMISSION CONTROL MODULE DTC?S ... Read More »
"ISSUE: ?ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. ?P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM)." Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ... Read More »
"ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: ? P008A, ? P008B, ? P2542. Read More »
"ISSUE: A SMALL VOLUME OF 14 AND 15 MODEL YEAR (MY) EVOQUE (L538) AND 15MY DISCOVERY SPORT (L550) VEHICLES ARE FLAGGING THE FOLLOWING DTC CODES, WHICH ALL RELATE TO THE 9HP48 AUTOMATIC TRANSMISSION: P0795-04 P07E3-07 P0893-07 ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
SITUATION: THE MESSAGE ?2 WHEEL DRIVE ONLY, TRACTION REDUCED? MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER. THERE MAY ALSO BE AN OIL SMELL IN THE VEHICLE CABIN. Read More »
SITUATION: ON VEHICLES FITTED WITH ACTIVE DRIVELINE, THE MESSAGE 'TWO WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. Read More »
SITUATION: THE MESSAGE ?2 WHEEL DRIVE ONLY, TRACTION REDUCED? MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER. THERE MAY ALSO BE AN OIL SMELL IN THE VEHICLE CABIN. Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems Read More »
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date. Read More »
A 'Check Pedestrian System' message may be displayed on the Instrument Cluster. Upon further diagnosis, DTC (Diagnostic Trouble Code) B1475-96 may be stored in the Restraints Control Module (RCM). Read More »
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected. Read More »
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... Read More »
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, ... Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM). Read More »
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 ... Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on ... Read More »
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. Read More »
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE. Read More »
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & P2096-00 AND OR P2097- 00 IS EVIDENT IN THE PCM. Read More »
"ISSUE: L405 ? RANGE ROVER: FROM 14MY ONWARDS L494 ? RANGE ROVER SPORT: FROM 14MY ONWARDS L538 ? RANGE ROVER EVOQUE: FROM 14MY ONWARDS L550 ? LAND ROVER SPORT: FROM 15MY ONWARDS WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) ... Read More »
"ISSUE INTERMITTENT OPERATION OF TAILGATE RELATED CIRCUITS REAR ? WIPER INTERMITTENT CHMSL (CENTRE HIGH MOUNTED STOP LAMP CAUSING DAB RADIO INTERFERENCE WHEN BRAKE PEDAL IS PRESSED) ? CAUSE POTENTIAL POOR EARTH STUD - ... Read More »
"ISSUE INTERMITTENT OPERATION OF TAILGATE RELATED CIRCUITS REAR WIPER TAILGATE LATCH/SWITCH POWERED STRUTS CHMSL (CENTRE HIGH MOUNTED STOP LAMP DAB RADIO CUTS OUT WHEN PEDAL PRESSED) CAUSE POTENTIAL POOR EARTH STUD - ... Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Read More »
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. Read More »
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"SITUATION: THE BATTERY MAY BE FLAT BATTERY AND/OR THE ENGINE MAY NOT START. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) STAYING AWAKE." Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and ... Read More »
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"ISSUE INTERMITTENT OPERATION OF TAILGATE RELATED CIRCUITS REAR ? WIPER INTERMITTENT CHMSL (CENTRE HIGH MOUNTED STOP LAMP CAUSING DAB RADIO INTERFERENCE WHEN BRAKE PEDAL IS PRESSED) ? CAUSE POTENTIAL POOR EARTH STUD - ... Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: After completing Q634 or Q627, the customer may report the clock is not displayed in the touchscreen, or freezes after start up, or displays a different time to that in the Instrument display. Read More »
Issue: L538 & L550 vehicles 14MY Onwards with Active Driveline may exhibit a buzzing type noise from the driveline which may be more noticeable at low speeds ie - cornering. Read More »
SITUATION: The Park Assist system may exhibit intermittent operation. During a semi-automated park assist manoeuver, the system may be cancelled half way through due to an object being detected within 30 cm of the side of the vehicle. Read More »
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. Read More »
"SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER. Read More »
"SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ... Read More »
"ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE ... Read More »
"ISSUE: ?ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. ?P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM)." Read More »
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE ... Read More »
"SITUATION: THE PARK ASSIST SYSTEM MAY EXHIBIT INTERMITTENT OPERATION. DURING A SEMI-AUTOMATED PARK ASSIST MANOEUVER, THE SYSTEM MAY BE CANCELLED HALF WAY THROUGH DUE TO AN OBJECT BEING DETECTED WITHIN 30 CM OF THE SIDE OF THE VEHICLE. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. Read More »
"ISSUE: CUSTOMERS ARE REPORTING THAT THE REAR PARK AID HAS CEASED TO FUNCTION. CAUSE: POSSIBLE WATER INGRESS TO CONNECTORS C44H/J WITH FAULT CODES: ? B1B44 - 14 ? B1B44 - 96 ? B1B46 - 96" Read More »
"ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. Read More »
"SITUATION: AFTER SELECTING NEUTRAL (N) DURING AN ECO STOP, THE ENGINE MAY NOT RE-START WHEN THE BRAKE PEDAL IS RELEASED OR THERE MAY BE A FLASHING GEAR SELECTOR LED INDICATOR ON THE INSTRUMENT CLUSTER AND TRANSMISSION CONTROL SWITCH. Read More »
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ... Read More »
"ISSUE: L405 ? RANGE ROVER: FROM 14MY ONWARDS L494 ? RANGE ROVER SPORT: FROM 14MY ONWARDS L538 ? RANGE ROVER EVOQUE: FROM 14MY ONWARDS L550 ? LAND ROVER SPORT: FROM 15MY ONWARDS WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) ... Read More »
"ISSUE: 2015 AND SOME 2016 LAND ROVER DISCOVERY SPORT MODELS MAY DISPLAY THE FOLLOWING ERROR MESSAGE ON THE TOUCH SCREEN DISPLAY WHEN ATTEMPTING TO USE THE NAVIGATION SYSTEM: AN ERROR HAS OCCURRED DURING ?SCREENIN? OF ... Read More »
"ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: ? P008A, ? P008B, ? P2542. Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"ISSUE THE TOUCH SCREEN ALSO KNOWN AS THE FRONT CONTROL DISPALY INTERFACE MODULE(FCDIM) IS TO DARK. THIS IS MORE NOTICABLE WHEN THE HOME SCREEN IS SELECTED. CAUSE SOFTWARE" Read More »
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ... Read More »
"ISSUE: WHEN ATTEMPTING TO COMPLETE THE PRE DELIVERY INSPECTION (PDI) APPLICATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD), YOU MAY BE INSTRUCTED THAT THE KEYLESS VEHICLE MODULE (KVM) SOFTWARE IS NOT AT THE CORRECT SOFTWARE LEVEL AND ... Read More »
"ISSUE: WHEN ATTEMPTING TO COMPLETE THE PRE DELIVERY INSPECTION (PDI) APPLICATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD), YOU MAY BE INSTRUCTED THAT THE KEYLESS VEHICLE MODULE (KVM) SOFTWARE IS NOT AT THE CORRECT SOFTWARE LEVEL AND ... Read More »
"ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 ? [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. Read More »
"ISSUE: A SMALL VOLUME OF 14 AND 15 MODEL YEAR (MY) EVOQUE (L538) AND 15MY DISCOVERY SPORT (L550) VEHICLES ARE FLAGGING THE FOLLOWING DTC CODES, WHICH ALL RELATE TO THE 9HP48 AUTOMATIC TRANSMISSION: P0795-04 P07E3-07 P0893-07 ... Read More »
"ISSUE REPORTS HAVE BEEN RECEIVED OF USERS BEING UNABLE TO ACTIVATE A SECURE DIGITAL (SD) CARD, AS THEY EXPERIENCE A 'CONNECT ION ERROR ' WHEN USING THE INCONTROL TOUCH MAP UPDATER TOOL ON SYMPTOM DRIVEN DIAGNOSTIC (SDD). Read More »
"ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 ?MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE ? MISSING MESSAGE? MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. Read More »
"ISSUE: CUSTOMER MAY COMPLAIN THAT THEY CANNOT TUNE TO THE HD RADIO SUB-CHANNELS WITH HD RADIO TURNED ON. CAUSE: AUDIO HEAD UNIT SOFTWARE CONCERN." Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE IS NOT AN ONSCREEN MESSAGE TO CONFIRM THE ACTIVATION HAS BEEN COMPLETED SUCCESSFULLY. Read More »
"ISSUE: WHEN A NEW MAP UPDATE IS RELEASED FOR THE INCONTROL TOUCH SYSTEM, USERS MAY NOT BE ABLE TO COMPLETE THE MAP UPDATE ON THE SECURE DIGITAL (SD) CARD. Read More »
"SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER. Read More »
"SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER. Read More »
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) ... Read More »
"ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E. LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
"SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. Read More »
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached. Read More »
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached. Read More »
"SITUATION: A 'SQUEAK' NOISE MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A CLASH CONDITION BETWEEN THE TAILGATE FINISHER AND INNER TAIL LAMP(S)." Read More »
"ISSUE: REPLACEMENT OF THE TAILGATE LAMP ASSEMBLY WHEN THE REVERSE BULB(S) DOES NOT ILLUMINATE. CAUSE: MICROCAT LOW LEVEL REPAIR NOT AVAILABLE AS A SEPARATE PART FOR L550 BUT IS AVAILABLE FOR FREELANDER2 (L359) AND EVOQUE (L538). Read More »
"ISSUE: TAILGATE LAMP WATER INGRESS/CONDENSATION CAUSE: THE LAMP(S) ARE OPEN BACK AND SEAL AGAINST THE TAILGATE THUS ANY POTENTIAL WATER INGRESS CAN FILTER THROUGH THE LAMP CAVITY AND REPLACING OF THE LAMP(S) WILL NOT CURE THE CONDITION. Read More »
"ISSUE: REPLACEMENT OF THE TAILGATE LAMP ASSEMBLY WHEN THE REVERSE BULB(S) DOES NOT ILLUMINATE. CAUSE: MICROCAT LOW LEVEL REPAIR NOT AVAILABLE AS A SEPARATE PART FOR L550 BUT IS AVAILABLE FOR FREELANDER2 (L359) AND EVOQUE (L538). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
"SITUATION: A 'TICKING' NOISE MAY BE EVIDENT FROM THE B-PILLAR AREA. NOTE: AN ALLOWANCE EQUIVALENT APPROXIMATELY US$58.32 HAS BEEN ALLOCATED FOR LOCALLY SOURCING OF PAINT AND MATERIALS AND MAY BE CLAIMED USING 'ZZZ001'. Read More »
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS." Read More »
"ISSUE: VISIBLE CRACK IN WINDSCREEN WITHIN THE AREAS OF THE TOP CORNERS. SEE ATTACHED PHOTOGRAPH. NO IMPACT DAMAGE VISIBLE. CAUSE: ENGINEERING IS INVESTIGATING THE ISSUE." Read More »
"ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. Read More »
"ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. Read More »
"ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE. CAUSE: THE GLASS, WHEN INSPECTED, SHOWS CLEAR IMPACT MARKS WHERE AN OBJECT HAS HIT THE GLASS INITIATING THE CRACK. Read More »
"ISSUE CUSTOMERS MAY REPORT THE PASSENGER MIRROR DOES NOT RETAIN MEMORY SETTINGS FOR REVERSE DIP. CAUSE THE STRATEGY FOR DISCOVERY SPORT HAS BEEN CHANGED FROM PREVIOUS VEHICLE LINES AND WILL BECOME THE STRATEGY FOR FUTURE VEHICLE ... Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE. Read More »
"ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. Read More »
"ISSUE CUSTOMERS MAY REPORT THE PASSENGER MIRROR DOES NOT RETAIN MEMORY SETTINGS FOR REVERSE DIP. CAUSE THE STRATEGY FOR DISCOVERY SPORT HAS BEEN CHANGED FROM PREVIOUS VEHICLE LINES AND WILL BECOME THE STRATEGY FOR FUTURE VEHICLE ... Read More »
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS." Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?). Read More »
"ISSUE: NEW VEHICLES ARRIVING AT PORTS OR RETAILERS ARE BEING REPORTED TO HAVE DAMAGE BUT WITHOUT SUFFICIENT INFORMATION TO UNDERSTAND THE CONCERN. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Read More »
"SITUATION: ONE OR MORE DOOR INTERIOR TRIM PANEL MAY APPEAR TO BE BUBBLING/DELAMINATING. CAUSE: THIS MAY BE CAUSED BY FAILURE OF THE ADHESIVE BETWEEN THE VINYL AND THE SUBSTRATE." Read More »
"SITUATION: THE FRONT AND/OR REAR DOOR INTERIOR TRIM PANEL(S) MAY BECOME DETACHED FROM THE DOOR. CAUSE: THIS MAY BE CAUSED WHEN THE LOAD APPLIED TO THE DOOR TRIM DURING DOOR CLOSURE EXCEEDS THE EXISTING CLIP CAPABILITY, CAUSING THE DOOR ... Read More »
"ISSUE: AN AUDIBLE ?TIS? IS EXPERIENCED FROM THE DOOR TRIM AREA WHEN THE AUDIO IS SWITCHED ON. CAUSE: THE PLASTIC TAB, USED TO HOLD THE PROTECTIVE CASING ON FOR TRANSPORT, HAS BROKEN AND REQUIRES REMOVAL AS THIS CAN CAUSE VIBRATION. Read More »
"ISSUE: AN AUDIBLE ?TIS? IS EXPERIENCED FROM THE DOOR TRIM AREA WHEN THE AUDIO IS SWITCHED ON. CAUSE: THE PLASTIC TAB, USED TO HOLD THE PROTECTIVE CASING ON FOR TRANSPORT, HAS BROKEN AND REQUIRES REMOVAL AS THIS CAN CAUSE VIBRATION. Read More »
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift. Read More »
"SITUATION: A 'SQUEAK' NOISE MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A CLASH CONDITION BETWEEN THE TAILGATE FINISHER AND INNER TAIL LAMP(S)." Read More »
"SITUATION: THE TAILGATE INTERIOR TRIM PANEL MAY BECOME DETACHED FROM THE TAILGATE DURING CLOSING. CAUSE: THIS MAY BE CAUSED BY THE CLIPS NOT BEING FULLY ENGAGED DURING ASSEMBLY." Read More »
"SITUATION: THE TAILGATE INTERIOR TRIM PANEL MAY BECOME DETACHED FROM THE TAILGATE DURING CLOSING. CAUSE: THIS MAY BE CAUSED BY THE CLIPS NOT BEING FULLY ENGAGED DURING ASSEMBLY." Read More »
"SITUATION: THE POWER TAILGATE SWITCH MAY BE LOOSE/ADRIFT. CAUSE: THIS MAY BE CAUSED BY THE TAILGATE TRIM PRESSING BEING OUT OF TOLERANCE." Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES (SE AND HSE VARIANTS ONLY) WHERE THE 'SPORT' TAILGATE BADGE MAY BE MISSING. Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES (SE AND HSE VARIANTS ONLY) WHERE THE 'SPORT' TAILGATE BADGE MAY BE MISSING." Read More »
"ISSUE: TAILGATE LAMP WATER INGRESS/CONDENSATION CAUSE: THE LAMP(S) ARE OPEN BACK AND SEAL AGAINST THE TAILGATE THUS ANY POTENTIAL WATER INGRESS CAN FILTER THROUGH THE LAMP CAVITY AND REPLACING OF THE LAMP(S) WILL NOT CURE THE CONDITION. Read More »
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
Issue: Retailors are replacing hood/bonnet seals (see Fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. Affected part numbers are: ?LR076984 ?LR076973 Read More »
Issue: Retailors are replacing hood/bonnet seals (see Fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. Affected part numbers are: ?LR076984 ?LR076973 Read More »
"ISSUE: RETAILERS ARE REPLACING HOOD/BONNET SEALS (SEE FIG.1 & 2 OF ATTACHED ILLUSTRATIONS) THAT ARE VISUALLY DIFFERENT BETWEEN LEFT AND RIGHT HAND SIDE. Read More »
"SITUATION: A 'CREAK' / 'SQUEAK' NOISE MAY BE EVIDENT COMING FROM THE A-PILLAR AREA. CAUSE: THIS MAY BE CAUSED BY INADEQUATE E-COAT DRAINAGE OR WELD FLASH." Read More »
"SITUATION: A 'TICKING' NOISE MAY BE EVIDENT FROM THE B-PILLAR AREA. CAUSE: THIS MAY BE CAUSED BY THE B-PILLAR PANEL CLEARANCE BEING INCORRECT." Read More »
"SITUATION: THE ROOF MOULDING MAY BE LOOSE / ADRIFT. CAUSE: THIS MAY BE CAUSED BY A FAILED BONDING PROCESS BETWEEN THE ROOF MOULDING STUD AND THE ROOF MOULDING." Read More »
"SITUATION: A 'TICKING' NOISE MAY BE EVIDENT FROM THE B-PILLAR AREA. NOTE: AN ALLOWANCE EQUIVALENT APPROXIMATELY US$58.32 HAS BEEN ALLOCATED FOR LOCALLY SOURCING OF PAINT AND MATERIALS AND MAY BE CLAIMED USING 'ZZZ001'. Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASSES HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Read More »
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. Read More »
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle. Read More »
"ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE ... Read More »
"ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
Range Rover vehicles TPMS valve performance - A number of instances have been reported where a loss of pressure in tyres has been observed with associated Tyre Pressure Monitoring System (TKPMS) warning messages. Read More »
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR ... Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. Read More »
"ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE ... Read More »
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting. Read More »
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which do not display the massage seat control screen when the soft key is selected. Read More »
Issue: During PDI, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd Row Seats. Read More »
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow. Read More »
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment). Read More »
"SITUATION: A 'CREAK' NOISE MAY BE EVIDENT FROM THE SECOND ROW SEAT AREA OF THE VEHICLE. CAUSE: THIS MAY BE CAUSED BY THE SECOND ROW SEAT TRACKS CONTACTING EACH OTHER AND EMITTING A 'CREAK' NOISE." Read More »
"SITUATION: A 'RATTLE' NOISE MAY BE EVIDENT FROM THE SECOND ROW SEAT AREA OF THE VEHICLE. THIS WILL OCCUR WHEN THE SECOND ROW SEAT IS PUSHED FULLY BACK AND THE VALANCE TRIM IS IN CONTACT WITH THE QUARTER PANEL TRIM. Read More »
"SITUATION: THE VEHICLE MAY NOT UNLOCK WHEN USING THE SMART KEY. UPON FURTHER DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING VEHICLE SYMPTOMS: ? LOW OR HIGH RESISTANCE ON BOTH MS CAN LINES. Read More »
"SITUATION: A 'CLICK' NOISE MAY BE HEARD WHEN FULLY MOVING THE FRONT LEFT SEAT REARWARDS. CAUSE: THIS MAY BE CAUSED BY A REDUNDANT CLIP MOULDED INTO VALANCE CATCHING ON SEAT FRAME." Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE THE FORWARD 4 X M10 FIXINGS (INBOARD AND OUTBOARD) AND THE REARWARD (INBOARD ONLY) FIXINGS OF THE SECOND ROW SEATS ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE THE FORWARD 4 X M10 FIXINGS (INBOARD AND OUTBOARD) AND THE REARWARD (INBOARD ONLY) FIXINGS OF THE SECOND ROW ... Read More »
"ISSUE: A SQUEAK OR RATTLE NOISE MAY BE HEARD COMING FROM THE SECOND ROW SEAT AREA. CAUSE: THIS MAY BE CAUSED BY THE SECOND ROW SEAT FRAME TO BODY MOUNTING BOLTS ONLY BEING TIGHTENED TO THE MINIMUM SPECIFIED LIMIT AND REQUIRE ... Read More »
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE 2ND ROW SEAT BACKREST HAS BEEN DAMAGED WHEN THE SEATS HAVE BEEN LOWERED IN ORDER TO EXTEND THE LUGGAGE SPACE. Read More »
SITUATION: ON VEHICLES FITTED WITH HEATED SECOND ROW SEATING, A HARD 'LUMP' MAY BE FELT THROUGH THE SURFACE OF THE SECOND ROW SEAT CUSHION COVER WHILE SITTING ON THE SEAT Read More »
Situation: A 'rattle' noise may be evident from the second row seat area of the vehicle. This will occur when the second row seat is pushed fully back and the valance trim is in contact with the quarter panel trim. Read More »
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE 2ND ROW SEAT BACKREST HAS BEEN DAMAGED WHEN THE SEATS HAVE BEEN LOWERED IN ORDER TO EXTEND THE LUGGAGE SPACE. Read More »
SITUATION: THE LEADING EDGE OF THE SECOND ROW SEAT RAIL MAY CAUSE DISCOMFORT TO PASSENGERS IF CONTACTED WITH FORCE WHILE THE SEAT IS IN ITS REARMOST SETTING. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE THE FORWARD 4 X M10 FIXINGS (INBOARD AND OUTBOARD) AND THE REARWARD (INBOARD ONLY) FIXINGS OF THE SECOND ROW SEATS ... Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE THE FORWARD 4 X M10 FIXINGS (INBOARD AND OUTBOARD) AND THE REARWARD (INBOARD ONLY) FIXINGS OF THE SECOND ROW ... Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. Read More »
"ISSUE BLIND SPOT MONITORING INOPERATIVE WITH THE FOLLOWING DTC?S LOGGED: U0010 - 87 MISSING MESSAGE. U1A00 - 88 PRIVATE NETWORK OFF BUS. CAUSE SIDE OBJECT DETECTION LEFT/RIGHT - SODL AND SODR NOT CONFIGURED. Read More »
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up. Read More »
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving ... Read More »
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting. Read More »
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the a??Browsea?? and Track lista?? tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above. Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern ... Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle. Read More »
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). Read More »
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx. Read More »
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle. Read More »
Issue: Customers may experience InControl Touch Pro not displaying audio track artwork on the Touch Screen (TS) when using a Universal Serial Bus (USB) flash drive, Compact Disc (CD), external media storage device or Infotainment Master ... Read More »
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASSES HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. Read More »
"SITUATION: A 'CREAK' / 'TIZZ' NOISE MAY BE EVIDENT FROM THE INSTRUMENT PANEL CENTER CONSOLE CENTER STACK AND THE NAVIGATION UNIT. CAUSE: THIS MAY BE CAUSED BY INCOMPATIBLE MATERIALS INSTALLED AT THE MATING SURFACES. Read More »
"ISSUE: WHEN ATTEMPTING TO COMPLETE THE PRE DELIVERY INSPECTION (PDI) APPLICATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD), YOU MAY BE INSTRUCTED THAT THE KEYLESS VEHICLE MODULE (KVM) SOFTWARE IS NOT AT THE CORRECT SOFTWARE LEVEL AND ... Read More »
"ISSUE A NUMBER OF L550 DISCOVERY SPORT HEADLINING?S HAVE BEEN SUPPLIED THAT MAY REQUIRE MODIFICATION TO ALLOW THE FITMENT OF THE FAN HARNESS, BY CUTTING OUT A SQUARE HOLE IN THE HEADLINING. Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Read More »
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay. Read More »
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
SITUATION: THE PASSIVE UNLOCK/LOCK FUNCTION IS INOPERATIVE AND THE ENGINE DOES NOT START. WHEN THIS OCCURS, THE USE OF THE EMERGENCY KEY BLADE IS NECESSARY TO UNLOCK THE VEHICLE AND THE EMERGENCY START PROCESS MUST BE FOLLOWED FOR THE ... Read More »
"SITUATION: THE PARK ASSIST SYSTEM MAY EXHIBIT INTERMITTENT OPERATION. DURING A SEMI-AUTOMATED PARK ASSIST MANOEUVER, THE SYSTEM MAY BE CANCELLED HALF WAY THROUGH DUE TO AN OBJECT BEING DETECTED WITHIN 30 CM OF THE SIDE OF THE VEHICLE. Read More »
"ISSUE: CUSTOMERS ARE REPORTING THAT THE REAR PARK AID HAS CEASED TO FUNCTION. CAUSE: POSSIBLE WATER INGRESS TO CONNECTORS C44H/J WITH FAULT CODES: ? B1B44 - 14 ? B1B44 - 96 ? B1B46 - 96" Read More »
"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. Read More »
"ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. Read More »
"ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. Read More »
"SITUATION: THE VEHICLE MAY NOT UNLOCK WHEN USING THE SMART KEY. UPON FURTHER DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING VEHICLE SYMPTOMS: ? LOW OR HIGH RESISTANCE ON BOTH MS CAN LINES. Read More »
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE ... Read More »
"SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? TOUCH SCREEN IS BLANK; ? POOR NAVIGATION SYSTEM FUNCTIONALITY; ? UNABLE TO TUNE HD? RADIO ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"ISSUE THE TOUCH SCREEN ALSO KNOWN AS THE FRONT CONTROL DISPALY INTERFACE MODULE(FCDIM) IS TO DARK. THIS IS MORE NOTICABLE WHEN THE HOME SCREEN IS SELECTED. CAUSE SOFTWARE" Read More »
"SITUATION: THE BATTERY MAY BE FLAT BATTERY AND/OR THE ENGINE MAY NOT START. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) STAYING AWAKE." Read More »
"ISSUE: WHEN ATTEMPTING TO COMPLETE THE PRE DELIVERY INSPECTION (PDI) APPLICATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD), YOU MAY BE INSTRUCTED THAT THE KEYLESS VEHICLE MODULE (KVM) SOFTWARE IS NOT AT THE CORRECT SOFTWARE LEVEL AND ... Read More »
"SITUATION: THE POWER TAILGATE SWITCH MAY BE LOOSE/ADRIFT. CAUSE: THIS MAY BE CAUSED BY THE TAILGATE TRIM PRESSING BEING OUT OF TOLERANCE." Read More »
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. Read More »
"ISSUE: VARIANCE IN THE LENGTH OF DISCOVERY SPORT TOW BAR ELECTRICAL HARNESSES ON THE FOLLOWING PARTS: VPLCT0155 VPLCT0132 VPLCT0156 VPLCT0133 VPLCT0157 VPLCT0134 CAUSE: JLR ENGINEERING ARE INVESTIGATING. Read More »
"ISSUE 1. NAVIGATION SYSTEM FAILS TO READ THE SD CARD CAUSE 1. SD CARD LOCKED ? SEE ATTACHMENT. 2. SD CARD INSTALLED IN THE INCORRECT ORIENTATION ? SEE ATTACHMENT." Read More »
"ISSUE BLIND SPOT MONITORING INOPERATIVE WITH THE FOLLOWING DTC?S LOGGED: U0010 - 87 MISSING MESSAGE. U1A00 - 88 PRIVATE NETWORK OFF BUS. CAUSE SIDE OBJECT DETECTION LEFT/RIGHT - SODL AND SODR NOT CONFIGURED. Read More »
"ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E. LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD. Read More »
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully ... Read More »
"SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? TOUCH SCREEN IS BLANK; ? POOR NAVIGATION SYSTEM FUNCTIONALITY; ? UNABLE TO TUNE HD? RADIO ... Read More »
"SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? TOUCH SCREEN IS BLANK; ? POOR NAVIGATION SYSTEM FUNCTIONALITY; ? UNABLE TO TUNE HD? RADIO ... Read More »
"DESCRIPTION A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: TOUCH SCREEN IS BLANK; POOR NAVIGATION SYSTEM FUNCTIONALITY; UNABLE ... Read More »
"ISSUE: CUSTOMER MAY COMPLAIN THAT THEY CANNOT TUNE TO THE HD RADIO SUB-CHANNELS WITH HD RADIO TURNED ON. CAUSE: AUDIO HEAD UNIT SOFTWARE CONCERN." Read More »
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. Read More »
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Read More »
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID. Read More »
"ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. Read More »
"SITUATION: A 'CREAK' / 'TIZZ' NOISE MAY BE EVIDENT FROM THE INSTRUMENT PANEL CENTER CONSOLE CENTER STACK AND THE NAVIGATION UNIT. CAUSE: THIS MAY BE CAUSED BY INCOMPATIBLE MATERIALS INSTALLED AT THE MATING SURFACES. Read More »
"ISSUE: 2015 AND SOME 2016 LAND ROVER DISCOVERY SPORT MODELS MAY DISPLAY THE FOLLOWING ERROR MESSAGE ON THE TOUCH SCREEN DISPLAY WHEN ATTEMPTING TO USE THE NAVIGATION SYSTEM: AN ERROR HAS OCCURRED DURING ?SCREENIN? OF ... Read More »
"SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? TOUCH SCREEN IS BLANK; ? POOR NAVIGATION SYSTEM FUNCTIONALITY; ? UNABLE TO TUNE HD? RADIO ... Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2. Read More »
"SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: ? TOUCH SCREEN IS BLANK; ? POOR NAVIGATION SYSTEM FUNCTIONALITY; ? UNABLE TO TUNE HD? RADIO ... Read More »
"DESCRIPTION A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: TOUCH SCREEN IS BLANK; POOR NAVIGATION SYSTEM FUNCTIONALITY; UNABLE ... Read More »
"ISSUE REPORTS HAVE BEEN RECEIVED OF USERS BEING UNABLE TO ACTIVATE A SECURE DIGITAL (SD) CARD, AS THEY EXPERIENCE A 'CONNECT ION ERROR ' WHEN USING THE INCONTROL TOUCH MAP UPDATER TOOL ON SYMPTOM DRIVEN DIAGNOSTIC (SDD). Read More »
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE IS NOT AN ONSCREEN MESSAGE TO CONFIRM THE ACTIVATION HAS BEEN COMPLETED SUCCESSFULLY. Read More »
"ISSUE: WHEN A NEW MAP UPDATE IS RELEASED FOR THE INCONTROL TOUCH SYSTEM, USERS MAY NOT BE ABLE TO COMPLETE THE MAP UPDATE ON THE SECURE DIGITAL (SD) CARD. Read More »
"ISSUE 1. NAVIGATION SYSTEM FAILS TO READ THE SD CARD CAUSE 1. SD CARD LOCKED ? SEE ATTACHMENT. 2. SD CARD INSTALLED IN THE INCORRECT ORIENTATION ? SEE ATTACHMENT." Read More »
SITUATION: THE LEADING EDGE OF THE SECOND ROW SEAT RAIL MAY CAUSE DISCOMFORT TO PASSENGERS IF CONTACTED WITH FORCE WHILE THE SEAT IS IN ITS REARMOST SETTING. Read More »
"SITUATION: A 'CLICK' NOISE MAY BE HEARD WHEN FULLY MOVING THE FRONT LEFT SEAT REARWARDS. CAUSE: THIS MAY BE CAUSED BY A REDUNDANT CLIP MOULDED INTO VALANCE CATCHING ON SEAT FRAME." Read More »
"ISSUE: A SQUEAK OR RATTLE NOISE MAY BE HEARD COMING FROM THE SECOND ROW SEAT AREA. CAUSE: THIS MAY BE CAUSED BY THE SECOND ROW SEAT FRAME TO BODY MOUNTING BOLTS ONLY BEING TIGHTENED TO THE MINIMUM SPECIFIED LIMIT AND REQUIRE ... Read More »
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined. Read More »
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined. Read More »
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Read More »
The InControl? secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Read More »
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting. Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1). Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side. Read More »
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further ... Read More »
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues. Read More »
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue. Read More »
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material. Read More »
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift. Read More »
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle. Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture). Read More »
Situation: A scraping or wind noise may be heard and/or the underbody body splash shield may be loose/hanging down from the underside of the vehicle. Read More »
Issue: Customers have complained that the voice recognition does not recognise their command using the ?say what they see/Say a Command? function. Accents and regional dialects are not being recognised. Read More »
Situation: A 'rattle' noise may be evident from the glovebox area. Upon further inspection, checking the glovebox results in no fault found. Read More »
"ISSUE A NUMBER OF L550 DISCOVERY SPORT HEADLINING?S HAVE BEEN SUPPLIED THAT MAY REQUIRE MODIFICATION TO ALLOW THE FITMENT OF THE FAN HARNESS, BY CUTTING OUT A SQUARE HOLE IN THE HEADLINING. Read More »
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES (SE AND HSE VARIANTS ONLY) WHERE THE 'SPORT' TAILGATE BADGE MAY BE MISSING. Read More »
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES (SE AND HSE VARIANTS ONLY) WHERE THE 'SPORT' TAILGATE BADGE MAY BE MISSING." Read More »
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. Read More »
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software. Read More »
"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. Read More »
"ISSUE: THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. Read More »
